RuDee
New Member
- Joined
- Mar 21, 2016
- Messages
- 2
- Reaction score
- 1
- Country
- Bulgaria
Hello, several days ago, official EKEN page in facebook announced:
Since this announcment a lot of people cought to be with "FAKE" cameras. It seems that all cameras shipped throught gearbest and banggood are "fakes"
The point is that alot of people dont believe in that, cause the hardware in both are the same, no proper explanaition from EKEN whats inside the fake once to be tittled as fake.
Personally mine camera falls as fake, but i am happy with it and have crystal clear images, sharp lens, and no freezing.
People suggesting that EKEN just now start selling cameras via amazon only and want to attract buyers.
I am copying one post from the fan EKEN user groups:
All EKEN cameras produced after September 01, 2015 will have firmware version numbers followed by two letters, for example, 160304XX.
If the camera’s firmware version does not contain the last two letters, then it is not a genuine EKEN product. Counterfeit cameras will likely have shorter battery life, low quality lens, poor performance, and weak chargers.
Please be aware of counterfeit products circulating the market, and genuine EKEN camera’s firmware will have two letters following the firmware version number.
You can also check the camera batteries; all genuine EKEN cameras produced after January 2016 should come with the battery shown in the photo below. Counterfeit cameras will have different batteries.
Many cameras look similar in appearance, please verify your camera’s firmware version and batteries.
Only cameras containing firmware version number followed by two letters are produced from EKEN, any other firmware versions without the two ending letters are not from our company.
If you have purchased a counterfeit camera, please notify the retailer.
To ensure your next purchase is a genuine EKEN product, please purchase directly from our Amazon store.
Thank you.
Since this announcment a lot of people cought to be with "FAKE" cameras. It seems that all cameras shipped throught gearbest and banggood are "fakes"
The point is that alot of people dont believe in that, cause the hardware in both are the same, no proper explanaition from EKEN whats inside the fake once to be tittled as fake.
Personally mine camera falls as fake, but i am happy with it and have crystal clear images, sharp lens, and no freezing.
People suggesting that EKEN just now start selling cameras via amazon only and want to attract buyers.
I am copying one post from the fan EKEN user groups:
Whats your thoughts about that, and i know gerabest and some others sellers have acounts here, so might be good to share some light.FAKE EKEN CAMERAS DONT EXIST
The problem is that you dont know how chinese factories work, you can say that Eken is a fake camera by its own, Eken brand is just a webpage created by a reseller, because chinese factories dont use brands as we are used to, the resellers can put his own brand if they buy a lot of cameras, EKEN do kind of that because you cant see the brand EKEN anywhere on the camera or box, they only change the firmware version and sometimes ask for firmware incompatibility to the factory to confuse customers and tell them that Fake Eken cameras exist but they dont, they are the same camera with same hardware and firmware (with slight differences because of hardware or firmware factory updates). For example i can buy 1000 cameras to the factory and ask them to put the EKEN brand on it or put anything i want, then i create a webpage and create a brand, SJCAM did that in the past, they started without a brand and one reseller created the SJCAM webpage, SJCAM.com, then other factories started to copy the SJ4000 model with less quality and different firmware and hardware, so he asked the factory to put SJCAM logo on cameras. Because of the success of the camera now SJCAM brand exists and they took the rights from the first reseller and now SJCAM.COMwebpage doesnt exist anymore. You can visit SJCAM.COM and see what im telling you, now official website is SJCAMHD.com and they have quality tests and copyrights, but at this moment all the H9 cameras are the same, EKEN is just a reseller with a webpage, the only thing MAYBE you can get from them is support if you have his firmware. Ive been a chinese reseller for years.
Gearbest Customer Support:
We guarantee that the product is authentic.
As we said in the previous email.
We are working directly with manufacturers.
We made contact with the producers, confirmed that the product is authentic.
His this difference is due to different periods of production, so a little 'different.