Since memory cards and power supplies are always the biggest reasons for dash camera issues, it's always wise to try an alternative, even if it sounds unlikely. It's documented within these threads 1000 times the havoc they can cause. While these issues may not be caused by either of these, history shows they need to be ruled out.
This is exactly why I am unwilling to help a company find and fix a problem with their product without compensation. Any efforts I have made or suggestions I have presented are for the potential benefit of users of the flawed product, and if a company representative or seller of the product with an obvious financial interest is too bull-headed to accept the possibility of a larger issue being present, then it is ultimately to their own detriment. There are many competitors in the market.