Recent content by rockyrr

Blue LED comes on for about 3 seconds, then the blue, orange and wifi LED stay on for about 2 seconds then the orange LED turns green and the other two go off and the voice says something I can't understand and the green LED stays on till power is taken off. When I do disconnect the power from...

My Blackvue started repeating a message I couldn't understand. Did not seem to be in English. I tried downloading new SW and FW and re-installing but can't seem to get it to work again. The files I downloaded had a note that said copy Blackvue folder to SD card and put SD card in Blackvue and...

I have a DR500GW-HD and a Motorola Droid smartphone. I updated to the latest firmware and the app to access via wifi seems to work 'ok' now. Right now my remaining issue is that about 2 out of 10 times that I start my car the cam doesn't start up properly and no video is recorded. When this...

Sort of guessed that was the case. Cam seems to work fine. My issue is that the Android App to access it doesn't work.

Is there BlackVue support from BlackVue/Pittasoft? How does one contact BlackVue support? Email? Phone? Chat? I haven't found any phone number. I thought I had an email contact, but never received a response when I sent an inquiry. Thanks, Rocky

When I tested the WiFi with my smartphone before I mounted my Blackvue camera it worked fine (got an initial 2 second message that signal was weak then signal improved). Smartphone was about 2 feet from camera. Then I mounted camera to windshield and now when I try to connect via WiFi (even...

I'll be returning it for a refund. Too bad, because it took nice videos when it worked.

Thanks for the feedback, folks. I'm sure it's not the power plug and I've tried a new SD with no success. If it was the power plug, why would the green light stay on continuously while I'm driving. I think it's defective.

I am beginning to think I have a defective DR500GW-HD. Here's the problem. About once every 3 or 4 times I turn on my ignition my camera does not work properly. The record and GPS lights do not come on and I never hear the "recording message". All I see when the ignition is turned on is a...

Yes, I have Version 1.31 of the app.

Ok, thanks. Now what do I do to get the Wi-Fi to work properly and also get the latest software version?

1st pasword screen (notice excellent signal strength) and file list.

Here is the 2nd password screens and the weak signal message. I can't seem to post more than 2 jpg's, so I'll add another post.

Since there is a lot of people looking at this thread I thought I'd post my DR500GW-HD problem here. I now have my DR500GW-HD. It seems to be working 'ok', takes good videos, etc. As for the Smart Phone APP via Wi-Fi, that's another story. In the PC software for the DR500GW-HD I changed the...

No offense taken....I do have an Android phone. It's a Motorola and 4G LTE works fine; and, so does Wi-Fi anywhere in my house, at motels, restaurants, etc. Like I said, my phone shows an excellent signal when working with APP, and the video file list is displayed on my phone. Thanks.