X2 problems - lCd no touch, 5 FPS help!

[Lucas00]

I've had the device since March '15. It was professionally installed, with voltage regulator (power control is off, should I set to 11.8v? MotoPark set Dim 1 Down, 2/3/4/5 Up).

It has two SanDisk ultra 128g cards. For a while, even with the cards installed I got an error to insert the cards. I purchased two new SanDisk Ultra 128g and the problem seems to have gone away.

I am using the 1.01.09 firmware per the recent posts. I formatted the cards in the device. Now the device is producing the following problems:

No Touch LCD:
LCD doesn't light up when touched. I have the device set to turn to black after 30sec. However, the only time it turns on is when I unplug and replug it. Set to Standby 30sec. Led off.

Low FPS:
The device is producing an image on the screen every 2 seconds or so. It's an utter slide show. I haven't confirmed this problem is producing the recorded video like this. Set to 1080P30/low/low front and rear.

These problems aren't consistent. It's on and off. As I type this, like bringing your car to the mechanic or dog to the vet, it's working properly. Very frustrating. I drive 40,000 miles a year and need some type of reliable protection against idiots on the road. I just want to feel comfortable it's working without constantly checking it, unplugging and replugging.

Any help? Happy Holidays!

 

[Street Guardian USA]

Firmware 1.02.07 should be installed for starters. I'll send you a private message with instructions. (stand by)

 

[reverend]

That problem screams of corrupt exFAT cards - does it have the problem with the cards removed?

If not just format them in your computer, preferably with GUIFormat from here which formats them as FAT32 (less issues on the X2).

http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm

 

[Lucas00]

Thank you all for your help for quick response. I have used the most recent firmware sent to my by PM and used the GUIFormat tool.

One pleasant surprise purchasing the Panorama X2 has been the community that surrounds it. I was unaware of this level of support. I don't know if the problem has been completely resolved as I just performed the updates recommended, however, I feel confident the problems that may arise will tackled by a community that supports a good product. Kudos to you all.

Happy holidays!

 

[Lucas00]

After two days of testing the FPS issue isn't fixed. It's still slideshow. the LCD issue is still a problem. The LCD screen will randomly stop working and I assume this means the camera is turning off. I'm forced to unplug and replug the cameras power to get it to re initialize.

Is this a setting to enable or is this a problem that shouldn't be happening? I've updated the camera to the firmware messages to me and formatted using the GUI tool.

Please advise. Thanks

 

[Street Guardian USA]

What happens if you set the lcd setting to never turn off as a test.