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  1. BlackboxMyCar

    Cellink NEO had problems but BlackBoxMyCar has worked with me to resolve the problem. Please delete this thread.

    Thanks to OP for his patience and updating this thread! We received the battery pack and it functioned like normal on our end. We feel that the issues are due to numerous 3rd party electronics, including another battery pack, that are connected to the vehicle. Keep in mind this is an older...
  2. BlackboxMyCar

    BlackboxMyCar CEO wins business award!

    We were very surprised and 100% caught off guard by this as well. Without going into details, believe it or not, it was a company behind this and they're a vendor of a very popular dash cam brand as well.
  3. BlackboxMyCar

    BlackboxMyCar CEO wins business award!

    We're very proud to share that our CEO, Alex, has won our city's chamber of commerce Young Entrepreneur Award of 2019! We've uploaded a video of this below and you can read more about this: https://www.blackboxmycar.ca/blogs/news/and-the-winner-is
  4. BlackboxMyCar

    Q800 Pro Parking Mode

    Guess not! They are very discreet if you're not looking for a dash cam in the vehicle :) That would last about 20-25 hours. You may want to get a Neo extended battery pack on top to extend the duration.
  5. BlackboxMyCar

    DR900S-2CH Will Not Retain Date Or Time

    We find RTC batteries in BlackVue cameras to be especially good, so just 1.5 years of usage is quite out of the norm. Did you purchase this from us?
  6. BlackboxMyCar

    [SOLVED] Dashcam constantly restarting | Clips being cut short

    Likely a microSD card issue but do try a firmware reflash as well: http://blackvue.com/downloads
  7. BlackboxMyCar

    DR900S-2CH Will Not Retain Date Or Time

    Sounds like a dead RTC battery, unfortunately. Is this a brand new camera / how long have you had it? BlackVue can also provide older firmware by emailing them at cs@pittasoft.com
  8. BlackboxMyCar

    Reviews for some of your favorite cars

    Brand new DR750S? What microSD card were you using before? Is the 16GB BlackVue from a genuine source? Try formatting the SD card in the unit itself by holding down the Wifi button for 5-7 seconds or until it beeps.
  9. BlackboxMyCar

    Cellink NEO had problems but BlackBoxMyCar has worked with me to resolve the problem. Please delete this thread.

    Thanks for the info. I'll see what I can do for you but please do understand and be reasonable if you're out of warranty. Can you send me a private message here with your order number and email?
  10. BlackboxMyCar

    Q800 Pro Parking Mode

    Depending on the dash cam setup, it's anywhere from 15-40 hours with a Cellink Neo. This would be in the actual parking mode recording feature although most dash cams draw about the same power in continuous mode and parking mode.
  11. BlackboxMyCar

    Cellink NEO had problems but BlackBoxMyCar has worked with me to resolve the problem. Please delete this thread.

    We'll definitely do our best to help out - was this purchased from us? Please PM us with your order information!
  12. BlackboxMyCar

    Cellink NEO had problems but BlackBoxMyCar has worked with me to resolve the problem. Please delete this thread.

    Hm, try setting the switch on the Neo to 5A and see if the issue persists.
  13. BlackboxMyCar

    Next model rumors?

    Very likely SIM slot!
  14. BlackboxMyCar

    Q800 Pro Parking Mode

    Yup, check this out: So unless the perp is literally approaching your vehicle from the side (out of the dash cam's field of view) and leaving your vehicle like this as well, everything should be captured in detail.
  15. BlackboxMyCar

    Blackvue DR900s Live view whilst parked

    Utilizing BlackVue's Cloud for live view will allow the dash cam's Wifi connection to a hotspot device / Internet source to remain on at all times, so no need to worry in that regard.
  16. BlackboxMyCar

    Next model rumors?

    We just visited BlackVue HQ in Korea - no plans of a model succeeding the DR900S. The next "big thing" from BlackVue is the SIM-card integrated dash cam called the DR750X - ETA is mid to late 2020.
  17. BlackboxMyCar

    Suggestions for Brand New User?

    Samsung should honor the warranty, as you're correct in that they state the Pro Endurance is for dash cam usage. They'd know if they find dash cam footage on a write-protected card, which is what happens to a card +95% of the time when it goes bad.
  18. BlackboxMyCar

    Wifi issues

    One of our customers was provided a private firmware from Viofo which resolved the issue. I'm assuming this will be made public very soon.
  19. BlackboxMyCar

    Thinkware U1000 now available at BlackboxMyCar!

    The Thinkware U1000 can now be purchased on pre-order from us! -You can purchase the U1000 2CH here http://bit.ly/U10002CHpreorderca and the U1000 1CH here http://bit.ly/U10001CHpreorderca By purchasing during the preorder period, we're also including a free bonus of 1) an essential...
  20. BlackboxMyCar

    Win a free Thinkware U1000 (for Canadians only)

    Following up to our Thinkware U1000 giveaway for Americans, we're excited to follow up with a Thinkware U1000 giveaway for Canadians! -Join the giveaway here: http://bit.ly/U1000giveawayca -You can purchase the U1000 2CH here http://bit.ly/U10002CHpreorderca and the U1000 1CH here...
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