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  1. BlackboxMyCar

    U1000 Time zone difference in Live View in Cloud app

    It's a known bug that live view is off by 30 minutes and 60 minutes (depending on the area you're in). We're hopeful Thinkware will fix this some time in the future.
  2. BlackboxMyCar

    ODB2 power source adaptor.

    There is no such option from the manufacturer but some have used 3rd party adaptors to good success. Maybe others can chime in here.
  3. BlackboxMyCar

    Thinkware iVolt Compatibility?

    This works for Viofo and Thinkware without issue, so based on that, should work with any 3 wire hardwire kits.
  4. BlackboxMyCar

    Which Fuse is Best for Blackvue B-124X External Battery? Pictures Included.

    Thanks for the correction, you're right!
  5. BlackboxMyCar

    Which Fuse is Best for Blackvue B-124X External Battery? Pictures Included.

    You need to connect to an ACC fuse which, typically, are radio/climate control/heated seats. However, you really should be using a multimeter or equivalent to ensure you're not plugging into a constant fuse as you won't be getting any voltage cutoff protection. The orientation of the fuse tap...
  6. BlackboxMyCar

    New dr900x issues

    Try using the battery with the dash cam until the battery is completely empty, then unplug the dash cam and charge the battery to full. See if the same issue persists with the dash cam after.
  7. BlackboxMyCar

    DR900X-2CH does not turn off according to low voltage cut-off with hardwiring cable

    Sounds like an issue with the hardwire kit or dash cam, unfortunately. Either not relaying the voltage of the vehicle correctly or the cutoff isn't working. Extremely rare but we've seen this happen.
  8. BlackboxMyCar

    Is it worth updating the firmware?

    Unfortunately, it's still the case that the A129 Plus does not have buffered parking. We've fixed our wbesite - thanks for pointing that out.
  9. BlackboxMyCar

    New U1000 - sensitivity questions

    Well, normally, we recommend setting motion to the lowest sensitivity and impact to the highest sensivitiy.
  10. BlackboxMyCar

    Blackvue 900x 1 min video segment

    Unfortunately, it's not possible to fully turn off impact detection in continuous recording.
  11. BlackboxMyCar

    How to delete files or format without removing the SD card?

    Sorry, this function only works if the dash cam is giving a "check SD card" error. Unfortunately, this feature was removed for the X series.
  12. BlackboxMyCar

    New U1000 - sensitivity questions

    Impact alerts shouldn't be happening but motion alerts can trigger even if there are shadows/lights being recorded. The system isn't smart enough to differentiate this from real movement of an object, unfortunately.
  13. BlackboxMyCar

    A129 Plus still has eMMC?

    There are still 2 options, one with eMMC and one without eMMC.
  14. BlackboxMyCar

    Can't Play File in Cloud Menu Smartphone App

    Since your Cloud live view works for the DR750S-2CH, can you try connecting your DR750X-2CH to that hotspot network and see if Cloud live view works?
  15. BlackboxMyCar

    Just bought u1000 and coming from f800 pro

    Very rare for this to happen! Have you tried a firmware reflash yet? Instructions here https://ca.thinkware.com/product-page/u1000-download/
  16. BlackboxMyCar

    Just bought u1000 and coming from f800 pro

    Did you enable parking mode in the settings?
  17. BlackboxMyCar

    Is It Dead? (900s-2ch)

    The high pitched noise almost always indicates a bricked camera, unfortunately, but here are some more things to try: 1. Power on the dash cam via the vehicle's 12V socket and see if anything changes (AKA bypass battery pack) 2. Do a firmware reflash by following the instructions here...
  18. BlackboxMyCar

    G sensor settings

    Most of our customers do set the g-sensor in continuous recording to very low numbers (1-2). BlackVue's system, along with most dash cam companies, is definitely sensitive and the reasoning is that the dash cam should rather record something than potentially miss out on something important.
  19. BlackboxMyCar

    How to delete files or format without removing the SD card?

    A total wipe is still possible (hold down the Wifi button for 5-10 seconds) but cannot do individual deletion of files, unfortunately.
  20. BlackboxMyCar

    How to delete files or format without removing the SD card?

    Unfortunately, not possible anymore. To remove files, you have to go through the computer via the microSD card.
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