Search results

  1. Street Guardian USA

    SG9663DCPRO is freezing

    Hello I would agree it sounds like a rear camera communication issue, either the rear camera or the cable. If it’s not the rear camera try loosely running the spare or other rear camera cable. Contact us or open a support ticket if you need replacement parts.
  2. Street Guardian USA

    UK Support and availability for newbie to dash cams

    Niko is the best, as good as it gets for sales and support help.
  3. Street Guardian USA

    www.StreetGuardian.CAM & Amazon.com/streetguardian

    Thanks for the reminder we’ll have a sale banner ad at the top of our main USA site about a week or so before.
  4. Street Guardian USA

    No Recording for days

    Please open a support ticket. We’ll help best there https://support.streetguardian.info/create-a-ticket
  5. Street Guardian USA

    Pre-purchase questions

    Only the Red probe goes to the fuse Black probe goes to ground, bare metal frame
  6. Street Guardian USA

    SG9663DC beta firmware

    That’s strange something happened to the bit ly shortcut link. I just reported it to our web developer. Send a private message with your email and we can attach and send you the update later today for now.
  7. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    It can only be 1 of 3 things then. The rear camera cable is bad The port on the rear camera is bad The rear port on the main front camera is bad Open a support ticket with all your details and we’ll go from there. https://support.streetguardian.info/create-a-ticket
  8. Street Guardian USA

    E button function

    It always saves 2 files into the RO folder. (When you press the event save button) Either the current and one before or after depending. If the current recording is 1-50% it will add the previous clip too If the current recording is 51-100% it will add the next clip Should be the same on all...
  9. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    Did you test with the rear camera cable left unplugged yet?
  10. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    Ok that’s not the 2021 plus edition. That’s not the newer compact rear camera with deeply recessed port I talked about. The shorter 3.5 meter cable Has a 90° connector on both ends but one is left angle than one is right angle. If you have it backwards it blocks the GPS port. You could have...
  11. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    For the SG9663DCpro+ if the 6 meter cable is backwards the rear camera won’t plug in deep enough for a good long term connection. That’s for sure what the beeping while driving problem is if so. Straight plug goes Into the recessed port of the rear camera. The 90° side plug shank isn’t long...
  12. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    Are you on firmware 1.17? Test with rear camera u plugged. Beeping can mean a communication issue with the rear camera as well. Open a support ticket in our site to check warranty status. We have replacement parts available of it’s been over 2 years.
  13. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    I forgot to add we actually switched to the newer Samsung EVO Select 512GB card and it seems to be fine so far. (Since the Green and White one seems to be out of stock now) SAMSUNG EVO Select Micro SD-Memory-Card + Adapter, 512GB microSDXC 130MB/s Full HD & 4K UHD, UHS-I, U3, A2, V30,
  14. Street Guardian USA

    WD Purple 512GB with SG9663DCPRO: Yes or no?

    No experience with that card. We currently bundle Samsung EVO Select U3 cards for 512GB
  15. Street Guardian USA

    Street Guardian SG9667DC2K Firmware 1.11 – 20220413 is now available

    Hi I'll send you a private message to ask more about this thanks.
  16. Street Guardian USA

    Street Guardian's new 2k cam SG9667DC2K

    https://dashcamtalk.com/forum/threads/street-guardian-sg9667dc2k-firmware-1-11-%E2%80%93-20220413-is-now-available.46819/
  17. Street Guardian USA

    Street Guardian SG9667DC2K Firmware 1.11 – 20220413 is now available

    SG9667DC2K Firmware 1.11 – 20220413 is now available (fixes an issue with Dashcam Viewer playback) https://support.streetguardian.info/ (See firmware section) SG9667DC2K – Firmware update 20220413 Please read the included "Firmware update process.txt" carefully, this is a two-part update since...
  18. Street Guardian USA

    Street Guardian's new 2k cam SG9667DC2K

    I sent a message to the factory a few hours ago asking why it’s not posted yet should be coming soon I will post here when it’s ready
  19. Street Guardian USA

    No Recording for days

    Please open a support ticket. We’ll send a new power supply https://support.streetguardian.info/create-a-ticket
  20. Street Guardian USA

    Cable orientation

    Every DC2K comes with both 3.5m and 6m cables. Do you need a new replacement cable? Check out this image. The type c is on the right side for both cables.
Top