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  1. Jeremie

    BlackVue DR900S-2CH IR 4K UHD Dashcam with Driver-facing Infrared Camera Now Available

    Introducing BlackVue DR900S-2CH IR, the New Taxi Dash Cam Standard BlackVue introduces DR900S-2CH IR, a dual-channel taxi dashcam sporting a 4K UHD front camera and driver-facing Full HD infrared camera. The DR900S-2CH IR checks all the boxes when it comes to providing protection to drivers on...
  2. Jeremie

    Blackvue DR900S - 2CH

    Yes, all of them are compatible. Also, DR650S and DR650GW mounts are not compatible with DR750S or DR900S but video and power cables are. Thank you.
  3. Jeremie

    New Auto-Upload Cloud feature USELESS !!

    Hello Chris, The Live Auto-Upload feature starts a Live View stream from one of the cameras (front or rear) for one minute upon detection of an impact. That stream is saved in real time to the Cloud. The main point is to be able to get some footage saved in the Cloud even if the dashcam is...
  4. Jeremie

    FineSafer issue

    Thank you for the update.
  5. Jeremie

    How to make the camera start up with WIFI OFF

    Hello, the option was added in firmware 1.003. Now you have: - Wi-Fi Auto Turn On (toggle ON/OFF) - Wi-Fi Auto Turn Off (toggle ON/OFF) Thank you.
  6. Jeremie

    BlackVue DR750S-2CH

    That's ingenious! One thing, just in case: make sure to remove the protective film, though, as it covers the vents of the camera. Some people like the shiny look procured by the protective film, but it is definitely not recommended to leave it on :)
  7. Jeremie

    BlackVue DR750S-2CH

    Hello, have you tried with the "Use video accelerator" option in the Viewer's settings? It should improve performance. However, I reported your issue to our developers. They will look into it. Thank you.
  8. Jeremie

    Too many events locked during normal driving

    Hi, I work at BlackVue's HQ in South Korea. I know this was not in the release notes but I got it from the developers that this firmware slightly decreased the sensitivity in Normal mode. If it has not reduced the number of Events triggered in Normal mode, I recommend you contact Support. Thank you.
  9. Jeremie

    New dash cam unsealed box question

    Hello, all BlackVue dashcams are shipped sealed to distributors. Additionally, if you see a deal online that seems too good to be true, you might want to double-check that the included microSD card is an actual BlackVue microSD card and not a third-party one.
  10. Jeremie

    Too many events locked during normal driving

    Hello, FYI, the firmware 1.003 should reduce the G-sensor sensitivity in Normal mode. If the Events are still being triggered too often, you should contact Customer Support at cs@pittasoft.com (mention the serial number as well). Thank you.
  11. Jeremie

    Broadcast to YouTube Live

    Hi VolvoDashcam, you make a good point here. I am not sure if this will change in the near future but I wanted to share a bit of background on why the D1 format was chosen (it is actually 704x480). When BlackVue Over the Cloud was being developed back in 2014/2015, the developers had the...
  12. Jeremie

    Cant save clips to ipad

    I got confirmation that this issue occurred with iOS 11's strengthened security protocols which seem to require additional permissions/code to access the Photo library from an application. An update should be released soon fixing this issue.
  13. Jeremie

    BlackVue DR750S-2CH

    Hi Henry, you are welcome. Yes, you can rotate the rear camera view 180 degrees in the settings. On the BlackVue App: BLACKVUE WI-FI > Gear icon > Firmware settings > Basic > Recording > Rear camera rotation.
  14. Jeremie

    BlackVue DR750S-2CH

    Hi Henry, That's correct, in order to access your dashcam via the Cloud, your dashcam must be powered on and connected to an internet-enabled Wi-Fi network. In order to keep your dashcam powered even when your car's ignition is off, you can hardwire your BlackVue with a hardwiring kit like the...
  15. Jeremie

    Cant save clips to ipad

    Hello, Have you tried accessing INTERNAL MEMORY > 3-dot icon (on the right-hand side of a video file) > Share file > Save Video ? That should do the trick.
  16. Jeremie

    BlackVue DR750S-2CH

    Hi, The fact that the camera shows on the map in the Cloud Viewer confirms that the dashcam connected to the Cloud at some point. However, it seems to be now disconnected from the Cloud. Can you confirm your BlackVue is powered on and within range of the Wi-Fi hotspot you set up? What kind of...
  17. Jeremie

    BlackVue DR750S-2CH

    It seems that you signed up for BlackVue Over the Cloud and registered your BlackVue correctly. However, judging by the black color of the car/dashcam icon, it seems that the dashcam has not been configured to connect to, or is not in range of a configured Wi-Fi network. You must configure...
  18. Jeremie

    Broadcast to YouTube Live

    Usually if something is set to "Private" on YouTube, only you can see it. If you want to share a YouTube link without the video being searchable publicly, it should be set to "Unlisted".
  19. Jeremie

    ...

    Hi, there is no such a thing as a stupid question! Camera here means a dashcam (no matter whether it is a single or dual-channel dashcam). So you could register up to 3 DR750S-2CH under a single account.
  20. Jeremie

    Broadcast to YouTube Live

    Glad to hear that. Thanks for the followup!
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