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Hello all! So we did actually hear back from EGEN, and I'd like to share some of the findings here, and summarize their thoughts. First off, you're not crazy, the PC8 and B-130X battery packs do have different systems to measure the heat of the battery. As for how it works, the B130X battery...

Thanks for bringing this to our attention. Speaking with our battery specialists, the amperage of the PC8 should not fluctuate like that at lower temperatures, and the hardware itself should be incredibly similar to that of the B-130X, so there shouldn't be differences in this regard. We'll...

I can understand how this can be misinterpreted, I will have this updated to reflect our policies better moving forward more accurately

Hey all! If a purchase is made on Amazon with us as the reseller, then that purchase is fully covered under our standard 1-year warranty, as if it were purchased from our website. (Unless refurbished or otherwise). If anything, our standard return window is the least applicable part of Amazon...

I didn't know that there were different cable variations through its life, thank you for your perspective

Wow, the Thinkware F750 is a blast from the past! The good news is that I believe Thinkware is still rocking the same hardwire kit, so that can all stay the same regardless of your model choice. As for the rear camera cable, if memory servers, that's a straight-tipped USB Micro-B plug. The...

We do offer shipping to Australia, but we have to calculate shipping on an order-by-order basis for international orders. Very roughly speaking, it's generally around 50-75$ USD, for a camera, not touching on batteries that are way always difficult to ship. 238$ is definitely rather steep...

Listings will be up this week, only pre-orders though. Review is roughly 2 weeks away.

Hey there, I can confirm that the PowerCell 8 is fully compatible with EGEN's Cellink Extended NEO7, we sell them together all the time. I really can't weigh in too much about compatibility with these third-party batteries, but I can say that the PowerCell 8 is manufactured by EGEN, and...

Yeah, Chuck is right in all regards here. Shipping of batterypacks overall is quite the hassle, especially for returns and replacements. We've had many people try and use their own carriers to ship it back to us and the shipper flatout refuses, but I won't get too into that. I will say that...

This is pure speculation, but I feel like there's a real scramble to integrate a lot of this new Starvis 2 tech, and meet the high recording quality standards before the others. I wouldn't be surprised if this rush leads to cut corners and not fully making the most of things, like not including...

Hope I'm not stepping on any toes answering this, but this is an issue I'm rather familiar with. Switching your phone to airplane mode/disabling cellular connectivity is the best way to diagnose this, and fix it temporarily, though I understand a bit tedious to do every time. I find this is...

Yeahhhh, exactly correct. We determined it was a hardware issue with the rear camera itself, and have re-rerecorded new footage, should be released soon. We did receive a sufficient slap on the wrist, yes.

Sorry to hear that your BI-750 has stopped working, that's very unfortunate. From what you've described, I agree it sounds like the battery is not properly retaining charge anymore. Please reach out to our support team at info@blackboxmycar.com. We'll see what we can do about replacing it out...

I had never considered mounting the WM1 in the engine bay XD. I suppose with smaller and smaller cameras, we can get more and more creative with mounting. I'd be interested in seeing exactly what it looks like in there, and if it's discrete. Mr Singh really rocking that bandana. Thanks, Grayson

Sorry to hear you're struggling, check out our guide on the app here. When you're parked nearby your house wifi, you should be able to view the camera remotely through the live-view. Live-view is a great way to ensure that the cloud working properly. As for when you're parked at work, you'll...

While everything said by Kamkar is true, the DR590X is not Cloud-compatible, so it cannot have the LTE module connected, or pair to any outside wifi source/hotspot. You'll need the DR770X or DR970X for this.

Hi there. Yes, the PowerCell 8 is coming up on 2 years old, and we've had some changes and improvements since then. Still, much of the feedback is newer, such as that video from Panzer platform from 11 months ago. While I may be the horse's mouth, big bodies turn slowly, which is especially true...

The tape he was using was Automotive Cloth Tape, which is especially weather-resistant and ideal for insulation. Here's a link:

You're totally right, we didn't touch on this in the video, though to pull back the curtain a bit, there was a segment on this that we ultimately cut. You're right that it is a bit divisive, and there are a fair few different views on this. Here's what Jay said: You asked specifically about...