Hi, I transfer my dash cam 412gw from my car to work veichle daily and today I noticed that the camera was rattling so I took the camera apart to find that there was a "U" shape plastic part that slots in above the magnet inside the camera had broken in half (part of the Click and Go mount). Can I get a replacement part from anywhere?
412gw Click and Go mount broken
- Thread starter Steve247
- Start date
Spuds
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- 412GW, 512GW, 522GW, VIOFO A199V3
Post a picture of the mount part that’s broken and perhaps @NextBase Support may be able to assist you.
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Spuds
Active Member
- Joined
- Jan 14, 2018
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- 147
- Reaction score
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- Location
- West Riding of Yorkshire
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- United Kingdom
- Dash Cam
- 412GW, 512GW, 522GW, VIOFO A199V3
I wouldn’t have thought that it is a user replaceable part but @NextBase Support are better placed to give you the correct advice Steve.
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Tony lovelock
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- Nextbase 422gw/Nextbase 212G & möbius C3 wide angle lens
I would say that the u shaped part has worn out & became fragile over time like most plastics would do if it was being mounted into something everyday use. May be a new dash cam... hopefully you get a result one way or another though!
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What is the substance that is stuck on there?
The horseshoe can be replaced providing you have the screw driver to undo the casing.
The horseshoe can be replaced providing you have the screw driver to undo the casing.
I did try to glue it, but then realised that this part needs to be able to move and clamps around the GPS part.
I have taken apart the camera again to take a picture of the horseshoe part that has broken.
PLEASE SEE ATTACHED PHOTO
How do I go about getting this horseshoe part?
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- Mar 22, 2017
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- 593
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- Caerphilly
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- United Kingdom
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- Nextbase
Ah I thought so - OK I can send, email us your address please.
Just emailed you my address
Thank you so much for your help
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