422GW not connecting to App

[joeski1989]

Hi,

My 422GW won't connect to my iPhone. I have followed all instructions but my iPhone says Connection unsuccessful and says to forget device on each occasion on connecting.

Can anybody help?

 

[jokiin]

Can anybody help?

have you tried calling Nextbase, pretty sure they offer phone support in the UK

 

[SawMaster]

Link to post with NB Tech Support number for UK HERE

Phil

 

[Nextbase Support]

Hello,

The easiest thing that you can try is:
On your iPhone, go into Settings- MyNextbase- Location- Ensure this is set to 'Always'. The re-start the phone and camera.

If this does not resolve the issue, please call, Live Chat or email us directly and we'll go through a full reset with you.

Regards,
Millie- Nextbase Support