512 Annoying reset start each journey.

HARRISON841

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512 purchased last October 2019, freezes when parked overnight and now requires resetting at the start of each journey to begin operating.
This malfunction action only started in the last 3 weeks. Formatted the card a number of times to no avail. The camera is hardwired. " Low battery" is repeated on starting. Rear camera also attached. Quality card inserted.
I had in mind to upgrade to a 522GW now I am not so sure.
Camera works ok once reset but it is frustrating having to do this as the start of each journey. Any solutions. Thank you
 
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HARRISON841

HARRISON841

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Recycling the only solution I think...
 

SawMaster

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It sounds like the cam's LiPo battery is knackered. They can be replaced, bit of soldering involved. NB used to offer a service for battery replacement, I don't know anymore.

Phil
 
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HARRISON841

HARRISON841

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Thank you. Thinking it was the battery. :) Sent an email to Nextbase support on 29th as yet no reply.
 

SawMaster

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They're not as quick with things as they were a few years ago, but you should hear back eventually. Batteries are a problem for the cams which still use them, so don't expect a replacement to give longer service than the original. And before jumping to the 522 instead of fixing your 512, you'd be well-advised to read the forums here regards what owners are experiencing with it (and all the other 'new' NB cams). Always research any new cam purchase well; the perfect cam has never been made and never will be ;)

Phil
 
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HARRISON841

HARRISON841

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Thanks for the head-up......... I have had a dashcam since 2008 all purchased on AliExpress, all priced in the region of 25euro to 50euro. Never had a problem, just wear and tear, like falling off the windscreen, etc. The 512 was my first expensive Dashcam. I have just noted Halfords list price on their website for the 512GW at 179euro....ridicolous price. :( Back to AliExpress.
 
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HARRISON841

HARRISON841

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RE above: 512GW gone for recycling and absolutely no help from Nextbase support. ....c'est la vie
 

SawMaster

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Sorry to hear it ended that way :( here's to hoping that you can find a good cam which gives you the kind of service it should (y)

Phil
 
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