Read this thread: https://dashcamtalk.com/forum/threads/screen-freeze-issue-on-2-4-firmware.34334/#post-406416 Plenty of info here related to A119S. Happens to the A119 occasionally too. In a nutshell, reloading the firmware will probably solve your problem. {Edit: Be sure to default your settings using the "Default Setting" menu selection after loading new firmware. Then reset your preferences.}Turn on A119 Pro start recording, then press REC button and it Freezes the camera and nothing works. Can some one help!!! Thanks