A119s v2 broken menu button

Manyukovski

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Hi everyone,
I purchased my A119s v2 from BANGGOOD a little less than a year ago.
Sadly I recently noticed the menu button was broken and no longer functional.
It has suffered no falls or anything of that nature.
I am really surprised.
Banggood are giving me the cold shoulder as they consider I am past the 180day warranty (which I am if that's the real limit).
I am not sure what to do so I'm posting here as I know the Viofo team is on these forums.
I'm really sad because I hoped to see over a year of use from this and it's a little sad one of the biggest buttons has gone by itself.
Here's a link to a video that shows the issue: https://streamable.com/x964b
Thanks in advance,
David
 

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viofo

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Dash Cam
A129 Pro / A129 Duo / A119 V3 / A119S / G1W-S / WR1/
Received your email, we can solve the issue by email.
 
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