this is the same seller that only offers 30 days warranty and then pushes customers to the manufacturer for warranty, even though that's in China, better for anyone looking for one of these to buy from somewhere where you get real warranty support like @OCD Tronic or @CaptureYourAction
They came up as an issue previously with Viofo products with them pushing people to deal with China after 30 days, has been posted here in the forum, given it's a new model I don't see it as a smart purchase to buy from them, they don't even have the stock and as @viofo pointed out already none has been allocated to them either, not what I'd consider to be good business practices
Not saying they aren't legitimate but don't agree with the way they handle business when they are the importer of the product, perhaps that's legal there, they'd never get away with it here, buying on home soil should be an advantage, not always for you guys
This pricing make no sense and is below cost. (what's the point?)
This pricing makes no sense and is below cost. (what's the point?)
VIOFO recently asked if OCD Tronic can help take on additional warranty support from a few past sellers because some companies (that they will most likely cut off) aren't providing any warranty support after 30 days, and telling customers to contact the factory in China.
Edit: I will say it is **** of the company to offer a product they knowingly don't have.
Edit: I will say it is **** of the company to offer a product they knowingly don't have.
a loss leader is generally something you have in stock (legal requirement in our market, maybe yours is different) just to get the customer in, really only applies to brick and mortar retail though, not online sales, buying online people will just buy so no real advantage to selling something below cost
advertising something you knowingly don't have is called bait and switch, after they collect the money and you find out there's no product to offer the alternate offers start happening
there is also the possibility that they just screwed up and advertised the wrong price, that doesn't get around the fact that they're advertising a product that they haven't got coming but could still explain the below cost pricing, mistakes do happen, that still doesn't get around the fact that they only support the product for 30 days though and that is something that should be taken into consideration when ordering
Hey man, what WTF are you saying? It's not "bait and switch" if they deliver the exact product they are advertising. Advertising something you knowingly don't have is called fraud.
ok, they don't have it, it does show on backorder so that's a fair thing, if they deliver the product there's no bait and switch going on, however Viofo already stated they're not getting any so how are they going to fill the backorders I wonder