B1W-CARDVR app doesn't work on iPhone 4S

[sdl87]

@estore009:

I can't get the iOS app to work on my iPhone 4S. I tried two of them to make sure it's not the phone. It works on the later model iPhone I've tried.

 

[jokiin]

you're phone will be using an older version of iOS which is likely the underlying problem

 

[sdl87]

you're phone will be using an older version of iOS which is likely the underlying problem

From the App Store:
"Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch."

I'm using iOS 9.3.5, which is the latest version available for my phone. Similar apps work with other connected cameras on my phone, so I suspect this app is using calls that aren't supported on this OS version, or something. It's hard to say without seeing the code, but I did grab the console output as the app loaded. This is everything from when the app loaded until I closed it:

==========  Jun 20, 2018 at 6:44:16 PM  ==========
Jun 20 18:44:18 sdl87s-iPhone kernel[0] <Notice>: xpcproxy[2131] Container: /private/var/mobile/Containers/Data/Application/152E733F-BCDF-4DB0-AA37-29F9C774478C (sandbox)
Jun 20 18:44:18 sdl87s-iPhone com.apple.xpc.launchd[1] <Error>: assertion failed: 13G36: launchd + 85529 [083E000D-4C31-3B98-A2C4-6FADB4D1940F]: 0x3
Jun 20 18:44:19 sdl87s-iPhone backboardd[63] <Warning>: |GAXGeneral|warning| The pid sent from loaded client:(com.samoon.wificam.app.B1W-CARDVR: PID:2131) does not match the pid we are managing: (2129). This is expected if the app crashed.
Jun 20 18:44:19 sdl87s-iPhone backboardd[63] <Warning>: |GAXGeneral|warning| The GAXClientLoaded flag was already set. Something is out of sync. AXApp<0x1765b1b0>: PID:2131 BundleID:com.samoon.wificam.app.B1W-CARDVR Primary:1 FullScrModal:0. GAX Client loaded: 1
Jun 20 18:44:21 sdl87s-iPhone backboardd[63] <Warning>: |GAXGeneral|info| Updating session app bundle ID to com.samoon.wificam.app.B1W-CARDVR.
Jun 20 18:44:21 sdl87s-iPhone backboardd[63] <Warning>: |GAXGeneral|info| Did verify event: [Substantial Transition did occur]. Outcome: [Success - Session App is Frontmost].
==========  Jun 20, 2018 at 6:44:26 PM  ==========

@estore009
The log above has this line, which should help your developer(s) identify the problem:
<Error>: assertion failed: 13G36: launchd + 85529 [083E000D-4C31-3B98-A2C4-6FADB4D1940F]: 0x3

Your developers put that there to throw an error when a specific condition is met. It will point them to the exact line of code where the error took place.

I installed the app to make sure it worked on my phone before buying the cameras. Your company seems to be responsive to user input, and it would be wonderful if you could get it working on this version of iOS as advertised.

 

[estore009]

Thanks for your details code, I will show it to my team!