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- Joined
- Jan 11, 2016
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- 15
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- Country
- Russian Federation
Ordered this DVR from aliexpress.
Aftrer receiving tried how it works.
It had software B40C.20151119.001 from Blueskyocean but GPS wasn`t work and DVR rebooted time to time.
Seller send me other software A118C.20151110 from Blueskyocean.
DVR started to see GPS but DVR rebooted too.
Tried sowtware from this forum A118C.20150318.001 but problem not solved.
Constant noise in audio.
Now trying to get back money for this waste.
Here videos of DVR
https://yadi.sk/d/29xkXxtSmoAXh
Here result of 2 hours working - 10 damaged videos, 1 hour and half of video and 30 minutes spent for rebooting.
https://cloud.mail.ru/public/Ep3u/khVMVnaqD
Chat with a seller:
Aftrer receiving tried how it works.
It had software B40C.20151119.001 from Blueskyocean but GPS wasn`t work and DVR rebooted time to time.
Seller send me other software A118C.20151110 from Blueskyocean.
DVR started to see GPS but DVR rebooted too.
Tried sowtware from this forum A118C.20150318.001 but problem not solved.
Constant noise in audio.
Now trying to get back money for this waste.
Here videos of DVR
https://yadi.sk/d/29xkXxtSmoAXh
Here result of 2 hours working - 10 damaged videos, 1 hour and half of video and 30 minutes spent for rebooting.
https://cloud.mail.ru/public/Ep3u/khVMVnaqD
Chat with a seller:
Dmitriy
2016-01-12 02:37:34
Or I can you opportunity to send me new DVR instead this defective
Dmitriy
2016-01-12 02:23:59
I called to PayPal and asked them about withdraw funds to my visa card.
There are a lot of problems for me.
Let`s solve this problem via aliexpress refund
Zhigao Zhang
2016-01-12 01:33:00
Dispute will have bad effection for me.
I prefer to do full refund and cost of returning via paypal together.
1.Let order status to be normal.
2.Tell me tracking number of returning.
3.I will get parcel within 20 days.I will refund all to you via paypal.
4.Confirm this order.Please don't leave any feedback.
Dmitriy
2016-01-12 01:28:09
Ok. For refund what should I do? Open disput and claim full refund?
Zhigao Zhang
2016-01-12 01:26:33
Dear friend:
I prefer to refund you this time.Then you can buy new car camera from our specialty store.
Becky
Dmitriy
2016-01-12 01:24:18
Well let it be PayPal. You will get me to the cost of sending defective DVR you via PayPal.
I will go to my post office this week to ask them about shipment and cost and write you back.
If you think that your DVRs are good then you can send me new one instead defective. If such problems are frequently than refund will be better to not waste your time and mine.
Zhigao Zhang
2016-01-12 01:16:18
Company can not pay via visa card.
That is not decided by me.
Dmitriy
2016-01-12 00:44:16
why?
backy li
2016-01-12 00:37:21
Sorry,I can only refund to customers via paypal account.
Dmitriy
2016-01-12 00:20:58
Becky, can you use visa card instead of paypal?
backy li
2016-01-12 00:16:46
OK,I am agree to do full refund and pay cost of returning to you via paypal account.
Receiver :Becky/FuYanRong
2 Floor ,7 Building,
Citang Village Industry Zone ,
Shangmeilin,
Futian District,Shenzhen,China
Tel:13421830004
post code:518049
this is my shipping address.Could you please delivery camera and GPS module back to me (without box)by cheapest airmail.
Put a letter to declare order #71652795846641 and problem of defective.
It will cost about USD7 by cheapest airmail.I can pay it to you.
Dmitriy
2016-01-11 23:12:43
I can go forward, although I find it easier to request full refund.
I'll find out whether it is possible to send DVR to China by mail and how much it will cost by aircraft with tracking number.
But I have a condition. Before shipment your new DVR You will check its work - it must work at least 2 hours without reboots and then open all files, and there will NO any permanent outsider buzz like in record made by DVR that you sent me.
Also Don`t forget that I need model with capacitors (with the battery is not needed).
And about money refund for shipment I prefer master card. Because I can`t get money from PayPal to my card withour comission.
Please write to me your full adress to which I`ll try to send mail with DVR and GPS.
Zhigao Zhang
2016-01-11 18:21:57
Dear friend:
B40 has not protect film.If your camera has so many problems ,I prefer to exchange a new one to you.
Could you please send camera and GPS module back to me (without any accessories or box) by cheapest airmail?
It costs about USD7 to return it.I would like to pay that via paypal to you.
I will send you a new B40 with GPS module at once after you give me tracking number of returning.
OK?
Becky
Dmitriy
2016-01-11 13:57:16
After work I put DVR on my balcony where temperature +15 degrees so It will be easyer for DVR to work if it fails because of overheating.
DVR worked 2 hours before freeze constantly.
During this 2 hours it restarted more than 10 times by itself and reseted system settings by itself (language become Chinese instead English, car plate number become 888888 instead A698BE, GPS on settings become off e.t.c.) after first restart!
Here copy of all files from DVR after 2 hours of work.
https://cloud.mail.ru/public/Ep3u/khVMVnaqD
I think you send me waste item. I spend almost 2 days trying to make it work but all in vain
Dmitriy
2016-01-11 11:26:50
started new experiment.
Set time laps to 1 minute (instead 3 min). DVR freezed and restarted by intself after 2 minutes of work
Maybe you send me broken used one item?
Because at product page there is protective film on the screen and sticker with a bar code on the back side of DVR.
The item you sent me has no protective film and no bar code.
Also instruction has scuffs on it`s cover
btw what`s a strange noise on the record?
https://yadi.sk/i/vncdwUnqmpZoZ
Dmitriy
2016-01-11 08:57:35
more 2
Dmitriy
2016-01-11 08:57:27
more 1
Dmitriy
2016-01-11 08:57:10
Tried to give DVR another chance.
Formatted TF card and installed hardware:
Did not connected GPS to DVR.
Here you can see how it worked:
files less than 350 Mb (or without prewiew) shows when it crashed!
at the end DVR frozen constantly withous restarts after 2 hours work.
I think the problem is hardware not software
Dmitriy
2016-01-11 06:15:18
more video: https://yadi.sk/d/N12DRIOJmoqkL
00:11:20 DVR crashed and restarted by itself. Last video file can`t be opened
Also I have a question about software.
With orinal software B40C.20151119.001 DVR recorded last file after power cord disconnected.
With new software A118C.20151110 last file can`t be open after power cord disconnected.
And DVR still crashes afted 9-10 minutes of work and later it crashes more often and TF card and left side of DVR are very hot after that.
Dmitriy
2016-01-11 06:01:20
photo of my card
Dmitriy
2016-01-11 06:00:09
I have SanDisk Ultra 64Gb XC but DVR does not want to work with it (DVR thinks that there are no free space on my card) despite the fact that my card is FAT32 and has a lot of free space.
Dmitriy
2016-01-11 05:37:19
UPD: made a long video where you can see that DVR crashes time to time https://yadi.sk/i/CEDv3lJqmoke3
08:57 DVR restarted by itself. Last video file can`t be opened
10:02 DVR restarted by itself when I disconnected and reconected GPS. Last video file can`t be opened
12:56 DVR restarted by itself. Last video file can`t be opened
13:20 DVR powered off instantly right after power cord disconnected. Last video file can`t be opened
13:38 DVR restarted by itself. Last video file can`t be opened
Also when I disconnect power from DVR with this software it turned off and when I tried to open last video file it was corrupter so DVR did not finished record!
backy li
2016-01-11 05:27:09
Dear friend:
That is normal to show 0KM/H on the device.
You should use media player in computer to play back video file to check GPS datas and speed.
http://www.registratorviewer.com/download_en.html
This is media player.
Freezen maybe caused by compatibility between card and car camera.
Do you have any other micro SD card Class 4?Change other several cards to try my camera.
Becky
Dmitriy
2016-01-11 05:03:53
Upgraded software by your link data file,
current version is A118C.20151110
DVR now show 0 km/h (red color)
Will test it more (maybe it has not find GPS satellites yet)
And I wil test it for system stability more time (if it freeze and crash or not)
By the way, Do you know why screen of DVR flickers constantly and every 1 second screen blinks? I tried to make video with a DVR screen but it`s hard to see on video:
https://yadi.sk/d/02gkRSw3moguj
UPD: DVR worked from 15:05 to 15:35 and freezed (crashed). Last video file can`t be opened. Made soft reset with reset button and DVR reseted car plate number to 888888. And DVR is very hot despite fact that temperature in our office now is about 20 degrees.
https://yadi.sk/i/0IScf9owmogpn
UPD: DVR freezed again after working only 1 minute!!!
what a hell?!
https://yadi.sk/i/I3UUOPAFmogrG
backy li
2016-01-11 01:15:49
FAT32
Dmitriy
2016-01-11 01:07:56
Ok, I`ll try
Should I do TF format in FAT32 or in NTFS format?
backy li
2016-01-11 01:02:14
Upgrade device as following:
1. Format your TF card via computer.
2.download this file from this link and release it : https://www.sendspace.com/pro/dl/p86950
copy the file into the TF card.
3.insert this TF card to the device.
4.power on the device, it will update automatically, and blue light flicker.
5. when it finishes updating, the device will power off automatically.
6.Cancel software from memory card.
backy li
2016-01-11 01:01:31
Dear friend:
Please upgrade your camera via this software.
https://www.sendspace.com/pro/dl/p86950
Becky
Dmitriy
2016-01-11 00:52:51
Hello, I`ve received your package and tested camera.
1) GPS isn`t working or there are problems with DVR
2) DVR freezed (crashed) 3 times in 1 hour so I had to reset it.
3) DVR turns off instantly in the moment I turn off external power. There are no any delays 1-5 second with capacitor.
Software version B40C.20151119.001
Photos and videos of unpacking:
https://yadi.sk/d/29xkXxtSmoAXh
2016-01-12 02:37:34
Or I can you opportunity to send me new DVR instead this defective
Dmitriy
2016-01-12 02:23:59
I called to PayPal and asked them about withdraw funds to my visa card.
There are a lot of problems for me.
Let`s solve this problem via aliexpress refund
Zhigao Zhang
2016-01-12 01:33:00
Dispute will have bad effection for me.
I prefer to do full refund and cost of returning via paypal together.
1.Let order status to be normal.
2.Tell me tracking number of returning.
3.I will get parcel within 20 days.I will refund all to you via paypal.
4.Confirm this order.Please don't leave any feedback.
Dmitriy
2016-01-12 01:28:09
Ok. For refund what should I do? Open disput and claim full refund?
Zhigao Zhang
2016-01-12 01:26:33
Dear friend:
I prefer to refund you this time.Then you can buy new car camera from our specialty store.
Becky
Dmitriy
2016-01-12 01:24:18
Well let it be PayPal. You will get me to the cost of sending defective DVR you via PayPal.
I will go to my post office this week to ask them about shipment and cost and write you back.
If you think that your DVRs are good then you can send me new one instead defective. If such problems are frequently than refund will be better to not waste your time and mine.
Zhigao Zhang
2016-01-12 01:16:18
Company can not pay via visa card.
That is not decided by me.
Dmitriy
2016-01-12 00:44:16
why?
backy li
2016-01-12 00:37:21
Sorry,I can only refund to customers via paypal account.
Dmitriy
2016-01-12 00:20:58
Becky, can you use visa card instead of paypal?
backy li
2016-01-12 00:16:46
OK,I am agree to do full refund and pay cost of returning to you via paypal account.
Receiver :Becky/FuYanRong
2 Floor ,7 Building,
Citang Village Industry Zone ,
Shangmeilin,
Futian District,Shenzhen,China
Tel:13421830004
post code:518049
this is my shipping address.Could you please delivery camera and GPS module back to me (without box)by cheapest airmail.
Put a letter to declare order #71652795846641 and problem of defective.
It will cost about USD7 by cheapest airmail.I can pay it to you.
Dmitriy
2016-01-11 23:12:43
I can go forward, although I find it easier to request full refund.
I'll find out whether it is possible to send DVR to China by mail and how much it will cost by aircraft with tracking number.
But I have a condition. Before shipment your new DVR You will check its work - it must work at least 2 hours without reboots and then open all files, and there will NO any permanent outsider buzz like in record made by DVR that you sent me.
Also Don`t forget that I need model with capacitors (with the battery is not needed).
And about money refund for shipment I prefer master card. Because I can`t get money from PayPal to my card withour comission.
Please write to me your full adress to which I`ll try to send mail with DVR and GPS.
Zhigao Zhang
2016-01-11 18:21:57
Dear friend:
B40 has not protect film.If your camera has so many problems ,I prefer to exchange a new one to you.
Could you please send camera and GPS module back to me (without any accessories or box) by cheapest airmail?
It costs about USD7 to return it.I would like to pay that via paypal to you.
I will send you a new B40 with GPS module at once after you give me tracking number of returning.
OK?
Becky
Dmitriy
2016-01-11 13:57:16
After work I put DVR on my balcony where temperature +15 degrees so It will be easyer for DVR to work if it fails because of overheating.
DVR worked 2 hours before freeze constantly.
During this 2 hours it restarted more than 10 times by itself and reseted system settings by itself (language become Chinese instead English, car plate number become 888888 instead A698BE, GPS on settings become off e.t.c.) after first restart!
Here copy of all files from DVR after 2 hours of work.
https://cloud.mail.ru/public/Ep3u/khVMVnaqD
I think you send me waste item. I spend almost 2 days trying to make it work but all in vain
Dmitriy
2016-01-11 11:26:50
started new experiment.
Set time laps to 1 minute (instead 3 min). DVR freezed and restarted by intself after 2 minutes of work
Maybe you send me broken used one item?
Because at product page there is protective film on the screen and sticker with a bar code on the back side of DVR.
The item you sent me has no protective film and no bar code.
Also instruction has scuffs on it`s cover
btw what`s a strange noise on the record?
https://yadi.sk/i/vncdwUnqmpZoZ
Dmitriy
2016-01-11 08:57:35
more 2
Dmitriy
2016-01-11 08:57:27
more 1
Dmitriy
2016-01-11 08:57:10
Tried to give DVR another chance.
Formatted TF card and installed hardware:
Did not connected GPS to DVR.
Here you can see how it worked:
files less than 350 Mb (or without prewiew) shows when it crashed!
at the end DVR frozen constantly withous restarts after 2 hours work.
I think the problem is hardware not software
Dmitriy
2016-01-11 06:15:18
more video: https://yadi.sk/d/N12DRIOJmoqkL
00:11:20 DVR crashed and restarted by itself. Last video file can`t be opened
Also I have a question about software.
With orinal software B40C.20151119.001 DVR recorded last file after power cord disconnected.
With new software A118C.20151110 last file can`t be open after power cord disconnected.
And DVR still crashes afted 9-10 minutes of work and later it crashes more often and TF card and left side of DVR are very hot after that.
Dmitriy
2016-01-11 06:01:20
photo of my card
Dmitriy
2016-01-11 06:00:09
I have SanDisk Ultra 64Gb XC but DVR does not want to work with it (DVR thinks that there are no free space on my card) despite the fact that my card is FAT32 and has a lot of free space.
Dmitriy
2016-01-11 05:37:19
UPD: made a long video where you can see that DVR crashes time to time https://yadi.sk/i/CEDv3lJqmoke3
08:57 DVR restarted by itself. Last video file can`t be opened
10:02 DVR restarted by itself when I disconnected and reconected GPS. Last video file can`t be opened
12:56 DVR restarted by itself. Last video file can`t be opened
13:20 DVR powered off instantly right after power cord disconnected. Last video file can`t be opened
13:38 DVR restarted by itself. Last video file can`t be opened
Also when I disconnect power from DVR with this software it turned off and when I tried to open last video file it was corrupter so DVR did not finished record!
backy li
2016-01-11 05:27:09
Dear friend:
That is normal to show 0KM/H on the device.
You should use media player in computer to play back video file to check GPS datas and speed.
http://www.registratorviewer.com/download_en.html
This is media player.
Freezen maybe caused by compatibility between card and car camera.
Do you have any other micro SD card Class 4?Change other several cards to try my camera.
Becky
Dmitriy
2016-01-11 05:03:53
Upgraded software by your link data file,
current version is A118C.20151110
DVR now show 0 km/h (red color)
Will test it more (maybe it has not find GPS satellites yet)
And I wil test it for system stability more time (if it freeze and crash or not)
By the way, Do you know why screen of DVR flickers constantly and every 1 second screen blinks? I tried to make video with a DVR screen but it`s hard to see on video:
https://yadi.sk/d/02gkRSw3moguj
UPD: DVR worked from 15:05 to 15:35 and freezed (crashed). Last video file can`t be opened. Made soft reset with reset button and DVR reseted car plate number to 888888. And DVR is very hot despite fact that temperature in our office now is about 20 degrees.
https://yadi.sk/i/0IScf9owmogpn
UPD: DVR freezed again after working only 1 minute!!!
what a hell?!
https://yadi.sk/i/I3UUOPAFmogrG
backy li
2016-01-11 01:15:49
FAT32
Dmitriy
2016-01-11 01:07:56
Ok, I`ll try
Should I do TF format in FAT32 or in NTFS format?
backy li
2016-01-11 01:02:14
Upgrade device as following:
1. Format your TF card via computer.
2.download this file from this link and release it : https://www.sendspace.com/pro/dl/p86950
copy the file into the TF card.
3.insert this TF card to the device.
4.power on the device, it will update automatically, and blue light flicker.
5. when it finishes updating, the device will power off automatically.
6.Cancel software from memory card.
backy li
2016-01-11 01:01:31
Dear friend:
Please upgrade your camera via this software.
https://www.sendspace.com/pro/dl/p86950
Becky
Dmitriy
2016-01-11 00:52:51
Hello, I`ve received your package and tested camera.
1) GPS isn`t working or there are problems with DVR
2) DVR freezed (crashed) 3 times in 1 hour so I had to reset it.
3) DVR turns off instantly in the moment I turn off external power. There are no any delays 1-5 second with capacitor.
Software version B40C.20151119.001
Photos and videos of unpacking:
https://yadi.sk/d/29xkXxtSmoAXh
