Blackvue app v3.19 keeps crashing on live view Android OS

[shimi]

Hi,

Doesn't Blackvue test their app and firmware before releasing?

I am on Android version 10, updated Blackvue app to version 3.19 released on May 12th, and upgraded my DR750S-2CH camera firmware to v1.018, now live view doesn't work.

When I try to live view via cloud, live view page opens and shows loading and after few seconds message "live view failed".
When I try to live view via dashcam Wi-Fi, live view page opens with gray background and camera restarts.

They haven't even fixed the Wi-Fi connection issue, guess have to give up on this.

Is it possible to downgrade camera firmware and where to find previous version of the app?

 

[KANNINA 2.0]

Just for information's sake, I'm on a DR900X with FW version 1.006 (most current). Android version 9. BV app version 3.19, including live view is working as designed for me.

 

[Banegio]

I am using DR750LTE-2CH with Android 11

I updated both the the app and the firmware on 12-May and noticed issues straight away:

• Connect to Cloud->Hamburger Menu->Settings->Firmware: error
• Connect to Cloud->Select Camera->Camera tab: showing only "impact" clips
• Connect to Cloud->Select Camera->Cloud tab: error
• Connect to Cloud->Select Camera->Live event tab: error

However all the issues went away the next day

 

[shimi]

I just realized, after firmware upgrade no video is being recorded.