Bluetooth Pairing - 2 Phones

Chalky666

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I am using the new 422GW.

My wife and I both use the same car. It seems that you can only pair one phone at a time if you want to use Emergency SOS. Each time one of us uses the car solo we have to delete the other’s pairing before pairing one’s own.

Is there any way around this?
 

NextBase Support

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Hello,

There is currently no way of pairing two phones at the same time I'm sorry but I'll feed back that you have requested it and it may change int he future.
 

m60kaf

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Ambarella mini 0801; mini 0805 and Nextbase 522GW
This doesn't make sense and if the case is quite a bad limitation.

I understand why only one phone may be connected to the device at one time but to only be able to have one phone in the paired phones list is rediculous.

The fact the menu says "Paired Phones" (not "Paired Phone") and the icon is of 2 phones is therefore quite misleading to buyers and the manual says "list of paired phones" - it's misled my purchase

Just to be clear im differentiating between paired and connected - can understand one connected not only one paired and it's quite a big limitation.

(For clarity I have the 522GW with 16.3)
 

Rickydg

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I agree, this is an essential feature for most families. I would appreciate an update as to whether this will be added at a later date. We have a 522gw on 16.3
 

NextBase Support

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Hi m60kaf and Rickydg,

Thanks for your feedback. I've talked to our Tech team and they've asked me to inform you that apps will be multiple paired devices compatible with a future app update. I can't give a specific date yet, but it is in the Featured Plan and I'll let you know when i'm informed of the update date.

Regards,
Millie- Nextbase
 

Rickydg

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Hi m60kaf and Rickydg,

Thanks for your feedback. I've talked to our Tech team and they've asked me to inform you that apps will be multiple paired devices compatible with a future app update. I can't give a specific date yet, but it is in the Featured Plan and I'll let you know when i'm informed of the update date.

Regards,
Millie- Nextbase
That’s good news
 

JDB

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Hi m60kaf and Rickydg,

Thanks for your feedback. I've talked to our Tech team and they've asked me to inform you that apps will be multiple paired devices compatible with a future app update. I can't give a specific date yet, but it is in the Featured Plan and I'll let you know when i'm informed of the update date.

Regards,
Millie- Nextbase
Hi - any update on when this update might be coming?
I've just purchased 2x 522GW's and run into this as my Wife and I share the cars.
 

NextBase Support

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Hi there,

I still haven't been made aware of the date for this feature to be released. I'll update this thread as soon as the Developers update me.

Kind regards,
Millie- Nextbase
 
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