Cellink Neo 6 update?

v6tom

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I have expansion pack for my cellink neo 6. I plugged it in and nothing happens!
After reading online my firmware on my neo6 is outdated and it needs updating for it to work with a expansion! Funny selling a product with a expansion port and then not giving it the ability until you have a firmware update.
Seeing as i got mine via http://www.hdigital-eye.com/ on ebay who docent seem to answer his phone or care about replying to me dose anyone know where i can send it to get a update? I will pay
 

IAmATeaf

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Dash Cam
Viofo A119v3
From reading another thread it looks like blackboxmycar have a special laptop so are the only ones that can do an update, oh and the manufacturer off course.
 
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v6tom

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Blackbox wont help. And Egen refused to help me

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IAmATeaf

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Dash Cam
Viofo A119v3
Surprised that the manufacturer are not willing to help, it’s how I and many others judge a company by their customer service or in this case a lack of it.
 
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v6tom

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Egen thinks I dont need a update. Yet it's not working so what gives and unfortunately I bought in 2018 january so nope

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