Chortau B-T19 - A Lesson in Why It's Hard to Trust Amazon Best-Sellers

DrekiTech

Active Member
Joined
Jun 14, 2015
Messages
275
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Location
Vancouver, BC
Country
Canada
Dash Cam
A129
I bought this camera with my own money. Unfortunately.



Summary:
The Chortau B-T19 is an ultrabudget dashcam from an e-commerce brand Chortau. This camera is a great example of the old adage "too good to be true" in that the 1080p video quality and overall reliability are quite poor. Despite this, the camera frequently receives a "Recommended by Amazon" tag in search results or even Amazon Best Seller status due to its staggering number of reviews. In part, I suspect the positive reviews are due to the camera being made out of metal, so it does feel solid, and viewing it on a small screen makes the video look OK. But overall plate readability and colour rendition on my particular unit are awful. And for reliability and longevity, I suggest seeking other options, as another $20-30 can net a far more reliable camera depending on what's on sale.

Build Quality and Design:
Surprisingly robust feeling thanks to the body being metal. The buttons are clicky and the camera does feel "quality" due to its weight. This is an old tactic though the camera does stand out here while other budget manufacturers are making their cams out of relatively cheap feeling plastics, the metal build quality is notable.

chortau-00.jpg
chortau-0.jpg

User Interface
The user interface is a mess. The camera buttons are placed on both sides of the unit and require two hands to navigate. The buttons are, at least, clearly labelled but the layout is nonsensical. Why are the navigation keys on one side and the OK button on the other? Why does the up key go down in some menu options like setting date/time and up in others? It's not helped by the TN display which has very poor viewing angles. Anything off axis and it's pretty much impossible to see what's going on.

Video Quality - Day
In the sun, everything gets this weird syrupy yellow cast. Like a Mexico Filter in movies! The contrast is super high in the sun with dark spots becoming BLACK and bright spots becoming WHITE. This makes it hard to read plates even up close, as they'll often be blown out and too bright.

In overcast colours, brightness and contrast are better handled. It doesn't really make it easier to read license plates though as the resolution is overall very poor. Much closer to maybe real 720p.

chortau-1.jpg
chortau-2.jpg
chortau-3.jpg
chortau-4.jpg


Video Quality - Night

Lol, nope.

chortau-5.jpg



It's Cheap for a Reason
The main warning is that cameras like these are almost worse than nothing. They lack overall reliability and longevity and often fail in a way that is not noticeable to the end user (some units mind you WILL last for years and others will pretend to record while really doing nothing). Positive reviews are gathered from users who often lack context after testing other cameras and are swayed by the metal build quality and the fact that it even turns on and records. With a cheap sensor, cheap processor, cheap circuit board and cheap battery, there are several very substantial potential points of failure that are all made with cheap components. Users will believe they are protected during an accident, but the reality may be that the camera has failed weeks or even months ago without them knowing. This is possible with any dashcam, but is more likely the more cheap components are used.

Conclusion
Don't buy it. Don't support brands that are simply rebranding generic products then using sketchy tactics to garner tons of positive reviews. Even though my recommended budget cams are almost double the price, it's worth it to get a brand that is present in the dashcam community, responds to user feedback, offers some level of post purchase support and has overall substantially better video quality.

chortau-6.jpg
chortau-7.jpg
 
Ough ! that look bad in any way.
 
Ough ! that look bad in any way.
Or even every way.

Maybe the 8mm cine film was processed using chemicals from the 1970's?
 
I bought this camera with my own money. Unfortunately.



Summary:
The Chortau B-T19 is an ultrabudget dashcam from an e-commerce brand Chortau. This camera is a great example of the old adage "too good to be true" in that the 1080p video quality and overall reliability are quite poor. Despite this, the camera frequently receives a "Recommended by Amazon" tag in search results or even Amazon Best Seller status due to its staggering number of reviews. In part, I suspect the positive reviews are due to the camera being made out of metal, so it does feel solid, and viewing it on a small screen makes the video look OK. But overall plate readability and colour rendition on my particular unit are awful. And for reliability and longevity, I suggest seeking other options, as another $20-30 can net a far more reliable camera depending on what's on sale.

Build Quality and Design:
Surprisingly robust feeling thanks to the body being metal. The buttons are clicky and the camera does feel "quality" due to its weight. This is an old tactic though the camera does stand out here while other budget manufacturers are making their cams out of relatively cheap feeling plastics, the metal build quality is notable.

View attachment 60251
View attachment 60252

User Interface
The user interface is a mess. The camera buttons are placed on both sides of the unit and require two hands to navigate. The buttons are, at least, clearly labelled but the layout is nonsensical. Why are the navigation keys on one side and the OK button on the other? Why does the up key go down in some menu options like setting date/time and up in others? It's not helped by the TN display which has very poor viewing angles. Anything off axis and it's pretty much impossible to see what's going on.

Video Quality - Day
In the sun, everything gets this weird syrupy yellow cast. Like a Mexico Filter in movies! The contrast is super high in the sun with dark spots becoming BLACK and bright spots becoming WHITE. This makes it hard to read plates even up close, as they'll often be blown out and too bright.

In overcast colours, brightness and contrast are better handled. It doesn't really make it easier to read license plates though as the resolution is overall very poor. Much closer to maybe real 720p.

View attachment 60253
View attachment 60254
View attachment 60255
View attachment 60256


Video Quality - Night
Lol, nope.

View attachment 60257



It's Cheap for a Reason
The main warning is that cameras like these are almost worse than nothing. They lack overall reliability and longevity and often fail in a way that is not noticeable to the end user (some units mind you WILL last for years and others will pretend to record while really doing nothing). Positive reviews are gathered from users who often lack context after testing other cameras and are swayed by the metal build quality and the fact that it even turns on and records. With a cheap sensor, cheap processor, cheap circuit board and cheap battery, there are several very substantial potential points of failure that are all made with cheap components. Users will believe they are protected during an accident, but the reality may be that the camera has failed weeks or even months ago without them knowing. This is possible with any dashcam, but is more likely the more cheap components are used.

Conclusion
Don't buy it. Don't support brands that are simply rebranding generic products then using sketchy tactics to garner tons of positive reviews. Even though my recommended budget cams are almost double the price, it's worth it to get a brand that is present in the dashcam community, responds to user feedback, offers some level of post purchase support and has overall substantially better video quality.

View attachment 60258
View attachment 60259
You're right! "If it looks too good to be true, it's is too good to be true."

There are many consumers that know the value of good customer support and many who have lost their sanity dealing with lackluster support or no support at all.

There are many reasons some popular dashcam companies do not provide adequate support... It usually boils down to money & profits.

Anyone who can afford to pay the price of a quality dashcam AND quality support, should do so. It's a shame, unfortunately, that people oftentimes see a "great deal" and overlook the Company's track record of "customer support". At some point, they end up paying the price...
 
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