chris-s
Well-Known Member
- Joined
- Apr 8, 2014
- Messages
- 1,122
- Reaction score
- 371
- Country
- France
- Dash Cam
- Blackvue DR750S-2CH, DR750X-2CH, A129-DUO, many others...
Hi all !
This is the message I've sent to Blackvue support, but if someone can help here... :
I've noticed today that I can't access to my dashcam anymore on the Cloud.
When I click on the "BLACKVUE CLOUD" menu in the android app, I get the message : "Failed to retrieve the camera list".
I have the same message when dashcam is OFF or ON.
But I still receive notifications from the dashcam, for example : connected, disconnected, parking, etc...
I've tried to install the app on an another smartphone, I have the same issue.
I've tried the Blackvue Viewer on PC : same issue.
Any idea of the problem ?
Thanks
This is the message I've sent to Blackvue support, but if someone can help here... :
I've noticed today that I can't access to my dashcam anymore on the Cloud.
When I click on the "BLACKVUE CLOUD" menu in the android app, I get the message : "Failed to retrieve the camera list".
I have the same message when dashcam is OFF or ON.
But I still receive notifications from the dashcam, for example : connected, disconnected, parking, etc...
I've tried to install the app on an another smartphone, I have the same issue.
I've tried the Blackvue Viewer on PC : same issue.
Any idea of the problem ?
Thanks