[Cloud] Failed to retrieve the camera list

chris-s

Well-Known Member
Joined
Apr 8, 2014
Messages
1,122
Reaction score
371
Country
France
Dash Cam
Blackvue DR750S-2CH, DR750X-2CH, A129-DUO, many others...
Hi all !

This is the message I've sent to Blackvue support, but if someone can help here... :

I've noticed today that I can't access to my dashcam anymore on the Cloud.

When I click on the "BLACKVUE CLOUD" menu in the android app, I get the message : "Failed to retrieve the camera list".
I have the same message when dashcam is OFF or ON.

But I still receive notifications from the dashcam, for example : connected, disconnected, parking, etc...

I've tried to install the app on an another smartphone, I have the same issue.
I've tried the Blackvue Viewer on PC : same issue.

Any idea of the problem ?

Thanks
 
Hello, I finally get a reply from BlackVue.
Servers were under maintenance.
All is fine now
 
Back
Top