Company intentionally bricks user software after a bad review

Yeah i read that yesterday too, that is indeed a new low. o_O
 
As it turned out the company didn't intentionally brick the software update. What happened was: "the reason the tech told the customer to upgrade to the new version was because he thought he was covered under the support contract, and he was trying to help solve the issues -- not to brick the software. The "bricked" software was just the upgraded version that didn't work because the customer was no longer covered."
 
So just to be on the safe side, we are taking about windows 10 updates here,,,,, right ?
 
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