Connecting to Blackvue Cloud live feed crashes dash cam

[VOSS]

This randomly started happening. It started with getting a solid red LED and the camera stopped recording. I reformatted the SD card and it started working again BUT now i can't view the live feed from the Blackvue Cloud.

It connects to the cloud fine, but when i enter and try to view the live feed, it disconnects and says the dash cam has been disconnected. After this, the dash cam stops recording and i have to reboot the device for it to start working again.

I've try re-registering the cam to the cloud but get the same result. Anyone run into something similar?

 

[M8TJT]

Yep. They do that. There is a thread somewhere here already discussing this HERE.

 

[chris-s]

I'm not sure it's the same issue.
Try to completely disable the new auto upload feature.

 

[M8TJT]

I'm not sure it's the same issue.

On a more thorough reading, I think you are right.

 

[kupa]

This randomly started happening. It started with getting a solid red LED and the camera stopped recording. I reformatted the SD card and it started working again BUT now i can't view the live feed from the Blackvue Cloud.

It connects to the cloud fine, but when i enter and try to view the live feed, it disconnects and says the dash cam has been disconnected. After this, the dash cam stops recording and i have to reboot the device for it to start working again.

I've try re-registering the cam to the cloud but get the same result. Anyone run into something similar?

If you have fw v1.006 in your cam there is a bug related to Cloud/Live View. Maybe this is the problem you have. Then you have to downgrade to v1.005 to get a working Cloud/Live View.
This is a link to the thread about v1.006, read the whole thread, maybe this can help!!

https://dashcamtalk.com/forum/threads/v-1-006.34102/

 

[VOSS]

If you have fw v1.006 in your cam there is a bug related to Cloud/Live View. Maybe this is the problem you have. Then you have to downgrade to v1.005 to get a working Cloud/Live View.
This is a link to the thread about v1.006, read the whole thread, maybe this can help!!

https://dashcamtalk.com/forum/threads/v-1-006.34102/

Just read the entire 1.006 thread and you're right, it's a firmware issue. I'm relieved to see its firmware and not hardware. Guess I'll be reverting back to 1.005 in the mean time. Thanks guys.