Yes, plugged in and icon appearsWhen you look at the Dashcam screen itself, Do you have a Green GPS icon at the very top? It’s just to the right of the Mic icon. It’s red when you first power up and turns green after signal is acquired. Let’s start by checking that for starters. If you don’t see any GPS icon to the right of the mic make sure the GPS plug is inserted deep enough
what colour is the icon?Yes, plugged in and icon appears
what colour is the icon?
I'm having the same problem with my SG9663DC (FW SG20180613_V1.30) files using the SG DCV version v3.1.1.
Original paid version v3.1.8 plays with no error message and map info available...
Both with default install.
In the process of backing up movies prior to updating firmware to latest.
SG DCV version v3.1.1 plays correctly movies from SG9665GC cam.
UPDATE:
FW SG20180613_V1.37 fixed issue..... phewwwww