Davbar1986
New Member
Hi all,
I'll try and keep this short.
Owned a 512gw for about a year, brand new with a brand new quality 64gb sd card that i was advised would be suitable for the cam.
2 days ago i witnessed a crash, the footage recorded and would be crucial in the investigation. The cam is hard wired and I played back the video on the cam with no issues...happy days... or so i thought.
To prevent it being overwritten i turned the car off. Cam turned off as normal and i disconnected it from the cradle so i could download it to my PC (didnt have the mobile app at the time).
Plugged in the SD card into the computer and the video has disappeared!! The 7 minutes after the incident are recorded but not the actual incident. Footage from previous drives has saved so why has the one video randomly deleted itself? I've also plugged the Sd card back into the cam and the same videos are viewable on the mobile app.
To say I'm angry is an understatement.
I'm also finding now that playback on the cam is incredibly slow to use and it wont let me scroll through the videos without becoming unresponsive. Sometimes i press the down button for example and nothing happens...
Any ideas?
I'll try and keep this short.
Owned a 512gw for about a year, brand new with a brand new quality 64gb sd card that i was advised would be suitable for the cam.
2 days ago i witnessed a crash, the footage recorded and would be crucial in the investigation. The cam is hard wired and I played back the video on the cam with no issues...happy days... or so i thought.
To prevent it being overwritten i turned the car off. Cam turned off as normal and i disconnected it from the cradle so i could download it to my PC (didnt have the mobile app at the time).
Plugged in the SD card into the computer and the video has disappeared!! The 7 minutes after the incident are recorded but not the actual incident. Footage from previous drives has saved so why has the one video randomly deleted itself? I've also plugged the Sd card back into the cam and the same videos are viewable on the mobile app.
To say I'm angry is an understatement.
I'm also finding now that playback on the cam is incredibly slow to use and it wont let me scroll through the videos without becoming unresponsive. Sometimes i press the down button for example and nothing happens...
Any ideas?