DR-500GW zero size files

Fedeor

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Hello guys,
I've been using my dashcam for a few weeks. Today I've decided to have a look what's been recorded so far.
I've opened blackvue app for android and found out that some files are zero-sized and thus can't be played.
Is something wrong with my cam? There are no issues with powering or other warnings.
Thanks
 
Hello guys,
I've been using my dashcam for a few weeks. Today I've decided to have a look what's been recorded so far.
I've opened blackvue app for android and found out that some files are zero-sized and thus can't be played.
Is something wrong with my cam? There are no issues with powering or other warnings.
Thanks


Try putting the card in a computer and see what you get Not really enough info to form an opinion
 
Hi again, guys.
Shame on me I've occasionly formatted SD card :(
I've faced another creepy thing. Sometimes when I start my car, Blackvue starts, lady says "Starting normal recording". The approx. in 2 minutes I hear the same sound "Blackvue for your safe driving, starting normal recording". There is no power issues as if they were the device would have said: "Blackvue is shutting down".
I've looked through log in system dir and here is what I saw, it just starts twice. 17:10 is time before timezone sync.

Code:
[17:10:58][JC:check_model_info:1431]app_version:[2.002]
[17:10:58][JC:check_model_info:1435]app_model:[500GW]
[17:10:58][JC:check_model_info:1439]app_language:[English]
[17:10:58][JC:check_model_info:1446]cli_version:[2.220]
[17:10:58][JC:check_model_info:1450]cli_model:[500GW]
[17:10:58][JC:check_model_info:1454]cli_language:[English]
[17:10:58][JC:check_model_info:1461]cfg_version:[1.040]
[17:10:58][JC:check_model_info:1465]cfg_model:[500GW]
[17:10:58][JC:check_model_info:1469]/mnt/mmc/BlackVue/Config/version.bin read End
[21:10:58]#####[check_version:1520]firmware_version:2.002, FIRMWARE_VERSION:2.002
[21:10:58][check_version:1538] config.ini is 1.040...
[21:10:59][JC:pta_parameter_init:3404] overwrite set >>>> (time)
[21:11:02]Start_System
[21:11:02][audio_play:2600] Audio Play thread count:1
[21:11:02][audio_play:2606] Audio Play thread count:1
[21:11:02][motion_init:101]Record Parking
[21:11:05][audio_play:2600] Audio Play thread count:2
[21:11:05][audio_play:2606] Audio Play thread count:2
[21:11:11]GPS Start
[17:12:32][JC:check_model_info:1431]app_version:[2.002]
[17:12:32][JC:check_model_info:1435]app_model:[500GW]
[17:12:32][JC:check_model_info:1439]app_language:[English]
[17:12:32][JC:check_model_info:1446]cli_version:[2.220]
[17:12:32][JC:check_model_info:1450]cli_model:[500GW]
[17:12:32][JC:check_model_info:1454]cli_language:[English]
[17:12:32][JC:check_model_info:1461]cfg_version:[1.040]
[17:12:32][JC:check_model_info:1465]cfg_model:[500GW]
[17:12:32][JC:check_model_info:1469]/mnt/mmc/BlackVue/Config/version.bin read End
[21:12:32]#####[check_version:1520]firmware_version:2.002, FIRMWARE_VERSION:2.002
[21:12:32][check_version:1538] config.ini is 1.040...
[21:12:33][JC:pta_parameter_init:3404] overwrite set >>>> (time)
[21:12:36]Start_System
[21:12:36][audio_play:2600] Audio Play thread count:1
[21:12:36][audio_play:2606] Audio Play thread count:1
[21:12:36][motion_init:101]Record Parking
[21:12:39][audio_play:2600] Audio Play thread count:2
[21:12:39][audio_play:2606] Audio Play thread count:2
[21:12:45]GPS Start
[21:12:46]remove log file - /mnt/nand/System/nandlog_20140620.log
[21:12:46][recfile_start:727] OPEN FILE 20140625_211245_N
[21:13:48][pta_close:3559]REC FILE CLOSE
[21:13:48][recfile_start:727] OPEN FILE 20140625_211347_N
[17:10:58][JC:check_model_info:1431]app_version:[2.002]
[17:10:58][JC:check_model_info:1435]app_model:[500GW]
[17:10:58][JC:check_model_info:1439]app_language:[English]
[17:10:58][JC:check_model_info:1446]cli_version:[2.220]
[17:10:58][JC:check_model_info:1450]cli_model:[500GW]
[17:10:58][JC:check_model_info:1454]cli_language:[English]
[17:10:58][JC:check_model_info:1461]cfg_version:[1.040]
[17:10:58][JC:check_model_info:1465]cfg_model:[500GW]
[17:10:58][JC:check_model_info:1469]/mnt/mmc/BlackVue/Config/version.bin read End
[21:10:58]#####[check_version:1520]firmware_version:2.002, FIRMWARE_VERSION:2.002
[21:10:58][check_version:1538] config.ini is 1.040...
[21:10:59][JC:pta_parameter_init:3404] overwrite set >>>> (time)
[21:11:02]Start_System
[21:11:02][audio_play:2600] Audio Play thread count:1
[21:11:02][audio_play:2606] Audio Play thread count:1
[21:11:02][motion_init:101]Record Parking
[21:11:05][audio_play:2600] Audio Play thread count:2
[21:11:05][audio_play:2606] Audio Play thread count:2
[21:11:11]GPS Start
[17:12:32][JC:check_model_info:1431]app_version:[2.002]
[17:12:32][JC:check_model_info:1435]app_model:[500GW]
[17:12:32][JC:check_model_info:1439]app_language:[English]
[17:12:32][JC:check_model_info:1446]cli_version:[2.220]
[17:12:32][JC:check_model_info:1450]cli_model:[500GW]
[17:12:32][JC:check_model_info:1454]cli_language:[English]
[17:12:32][JC:check_model_info:1461]cfg_version:[1.040]
[17:12:32][JC:check_model_info:1465]cfg_model:[500GW]
[17:12:32][JC:check_model_info:1469]/mnt/mmc/BlackVue/Config/version.bin read End
[21:12:32]#####[check_version:1520]firmware_version:2.002, FIRMWARE_VERSION:2.002
[21:12:32][check_version:1538] config.ini is 1.040...
[21:12:33][JC:pta_parameter_init:3404] overwrite set >>>> (time)
[21:12:36]Start_System
[21:12:36][audio_play:2600] Audio Play thread count:1
[21:12:36][audio_play:2606] Audio Play thread count:1
[21:12:36][motion_init:101]Record Parking
[21:12:39][audio_play:2600] Audio Play thread count:2
[21:12:39][audio_play:2606] Audio Play thread count:2
[21:12:45]GPS Start
[21:12:46]remove log file - /mnt/nand/System/nandlog_20140620.log
[21:12:46][recfile_start:727] OPEN FILE 20140625_211245_N
[21:13:48][pta_close:3559]REC FILE CLOSE
[21:13:48][recfile_start:727] OPEN FILE 20140625_211347_N

What the hell is this? Oh, how buggy it is.
 
Wow, Yeshua, many thanks. I was sure that I had the latest firmware.
Will try to upgrade.
 
Hi again,
I've tried upgrading to 2.003 but with no success. I'm running 2.002 English.
I've formatted SD card, copied Blackvue folder for 2.003v and no upgrade happens. Here is what I see in logs:
Code:
[05:06:21][JC:check_model_info:1431]app_version:[2.003]
[05:06:21][JC:check_model_info:1435]app_model:[500]
[05:06:21][JC:check_model_info:1439]app_language:[English]
[05:06:21][JC:check_model_info:1446]cli_version:[2.220]
[05:06:21][JC:check_model_info:1450]cli_model:[500]
[05:06:21][JC:check_model_info:1454]cli_language:[English]
[05:06:21][JC:check_model_info:1461]cfg_version:[1.040]
[05:06:21][JC:check_model_info:1465]cfg_model:[500]
[05:06:21][JC:check_model_info:1469]/mnt/mmc/BlackVue/Config/version.bin read End
[06:06:25]config version miss match!!, version[1.040]::config[1.000]
[06:06:30]#####[check_version:1520]firmware_version:2.003, FIRMWARE_VERSION:2.002
[06:06:30]####[check_version:1525] firmware_version different
[06:06:30][check_version:1545] config.ini[1.000] is different version.bin[config_version:1.040]...
[06:06:31][JC:pta_parameter_init:3404] overwrite set >>>> (time)
[06:06:33]Start_System

What is this config mismatch? I've also put 2.002 again, reflashed and tried 2.003 - again no luck.
Am I doing smth wrong?
Thanks
 
Correct way is dload firmware Extract to a folder copy that folder ( not the files in it) to your SD card put it in the camera Wait for success

2.002 is the latest for a 500GW 2..003 is for a NON GPS 500HD Probably that's whats wrong.
 
Hillbilly, thanks, it all makes sense now.
2.002 is indeed the latest firmware for DR500GW-HD.
 
THIS IS FOR THE NON GPS Camera NOT FOR A DR500 GW

My bad. :confused: Yesterday, I wasn't sure if the URL was correct, but I couldn't access pittasoft.com to doublecheck. I changed the URL in the original message...
 
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