DR650s-2CH restarting after leaving garage...

Nhwr

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So i just installed my DR650s-2CH with the power magic pro. Im still trying to get everything fine tuned. At home I park in a parking garage under a 4 story building, so there is no cell or GPS signal down there. I don't leave my Blackvue on when I'm at home(i kinda trust my neighbors and i don't want to kill my battery), so when I get in the car it starts up and I'm normally out of the garage within 30 seconds. But as soon as it acquires the GPS signal it says "resetting time" then "restarting camera". is this normal? anyone else have this issue/know of a fix? sometimes it docent restart until I'm on a busy road, 1-2 minutes.
 

Tigo00

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Doesn't sound normal to me either. Installed mine about 3 days ago and driven quite bit. It's never said anything about reseting time.
 

dazford

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Mine is doing the same and driving me nuts......... Did you work out the fix for this? I suspect it means the battery is faulty and I will need to return it.
 

fastyan

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mine does this as well but only when I've turned it off overnight to remove the sd card. I suspect it gets the updated time from the gps signal and then reboots with this. Not sure on the size of the internal battery but I suspect this is a small rechargable one, as when you remove the power the device still runs to allow itself time to save the video and shutdown. If this was a normal pc style battery then I couldn't see it lasting long to fully power the device. I could be completely wrong of course!
 

dazford

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I called the supplier where I bought mine form today and left a message. Hopefully they will be able to shed some light on the issue.
 

7DayCam

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Any news? Seems the restarting issues is common in 650S model.
Hope the factory will fix this in the next firmware updating.
 

dazford

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Not yet from me. I'll try call them again next week.
 

dazford

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I spoke to both the supplier and Blackvue themselves this week and went thru a few troubleshooting steps and they have asked for me to send the from and rear camera back to them with a completed RA form. They were both quite helpful and polite too btw.

The main things that stood out were that I was still using the original 16GB blackvue sd card to rule out SD card compatibility issues, the unit was on the latest firmware and that I had the correct timezone selected in the configuration. I had even tried a program to set the time which I was told was more for some of the first release GW units which does not apply in this case being an S unit. I will send the unit back for them to test and they will send me a brand new one if they find the same results. Rather annoying but the support has been good so I can't complain too much. :)
 

Tajee

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I have a DR650s-2CH-IR and have been having resetting issues recently. I've had the issue with 2 brand new 128gb cards. System restarts every 10-15 min.
 

SteveFL

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I just returned one for doing the same thing. According to BlackVue, they don't know...yet...what is causing this issue. Since I exchanged my DR650S-2CH system I have had no problem. I am running a BlackVue branded 128GB Micro SD card also.
 

dhavie

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Please keep posting the result. My units are same after latest firmware upgrade.

Thank you
 

SteveFL

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I have had the new unit and have had it not reboot since I got it. I think I had either a defective camera or possibly a strange SD card.
 

Sharkys

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I have also reboot issues, just posted in another thread following log...

Code:
[10:47:50][pta_close:4984]REC FILE CLOSE
[10:47:55][JC:pta_file_open:5204] open /mnt/mmc/BlackVue/Record/20161225_104732_NF.mp4
[10:47:55][JC:pta_file_open:5254] open /mnt/mmc/BlackVue/Record/20161225_104732_NR.mp4
[10:47:59]caught SIGSEGV -> Reboot
[10:47:59]GPS Serial end.
[10:48:00]caught SIGSEGV -> Reboot
[10:48:00]caught SIGSEGV -> Reboot
[10:48:00]End System - 3
[10:48:00]sync
[10:48:00]End System umount : sync end
[10:48:00]caught SIGSEGV -> Reboot
[10:48:00]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01][pta_main:2548]OUT3-0[REC END PROC1:3]
[10:48:01][pta_close:4984]REC FILE CLOSE
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01][pta_main:2630]OUT3-8[3]
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:01]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:02]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:03]caught SIGSEGV -> Reboot
[10:48:23][CheckTimeZone:3431] TimeZone Not Changed
[10:48:23]#####[check_version:1722]firmware_version:1.004, FIRMWARE_VERSION:1.004, region: 0
 

Canucks

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Have anyone found a fix for this issue.I have email BlackVue support,they have not responded. What good is it if they have a support email and don't reply. Have also contacted my dealer any was told my expectation is too high.i also own a 650gw 2ch and no problem.This was my replacement unit.My original one had rear camera issue so they exchange a refurbish one which I think are dealing with other customers returns.Getting tired with this piece of ****.
 
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