I have a DR65S1 dual channel system which is shutting down and restarting automatically as I drive. I contacted Blackvue to explore the issue and see if there was a fix and they suggested that I update the firmware. So I went to the downloads page and there doesn't appear to be any firmware for a model DR65S1. They suggested that I use the 650 firmware, which I've attempted to do many times but when I insert the SD card in the camera it keeps saying that the model information is wrong so it doesn't update or function. I'm at a complete loss here and Blackvue isn't responding to my e-mails anymore. I hope that someone here has a suggestion.