Failed to play

ARAR

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Hello,, anyone I have a k2 on my moto, Do you know why some videos would say failed to play when i click on it?
Thanks
 
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OCD Tronic

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Could be a corrupted memory card. Try another card. Check your card with SD Formatter and select the “overwrite” option.


Could be the three wire power supply is not connected optimally. Sudden BAT line cut would corrupt the last file being recorded. All three wires need to be connected correctly.

Latest firmware ?
 

DesertBike

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To be clear, are you trying to play the videos directly through the K2 app, or are you downloading them to your phone first, or copying them to a PC or some other device for viewing?
 

Slygrin

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I had this problem when I first setup my K2. I has connected it to a switched power source. So when I shut off my bike it would immediately turn off. The files that were recording at the time wouldn't be saved properly and wouldn't play. Once I connected it to an always on source, with the yellow wire to the switched source, it has worked perfectly since.
 
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