Hi Everyone, I am new here and I would like to share with you an issue i have with my 2 years old DR3500-FHD. I am located in Israel and I bought the DashCam in Vancouver Canada. The Image is sharp but Foggy and can not be used for any purpose. The only reason I could think of is some kind of optical disturbance and since I am not going to ship the DashCam across half world, I have decided to look into a possible cause for the foggy image. After removing the lens module I could clearly see that the surface of lens adjacent to the CCD sensor is covered with blisters and the only reason I can think of is extreme heat. I know it can get extremely hot in a parked car (sometimes under direct middle-east sunlight) but such conditions should be taken into consideration. I wrote to BlackVue support desk asking for a new lens module. I will share with you guys their response. I wonder if someone from BlackVue would like to comment.