Garmin 55 Frozen on splash screen

Revengis

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After using the Garmin 55 for one day, the screen froze on the Garmin logo. I've tried a soft reset several times with the same result. The red charging button isn't on, but the unit is charging. When connected to my Mac, the computer no longer recognizes the Dash Cam.

Even after the battery is dead (the Garmin logo is gone) connecting the unit to the cable in my SUV, or to my computer, results in the same frozen screen.

Any advice would be appreciated.

Thank you
 

lacibaci

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Call Garmin support if in warranty.
 
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Revengis

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I let them know. The unit is 3 days old and I liked what I saw until it died. Thanks
 

angelhiggins91

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The one my fiance and I have just did the same thing today. We just got the dashcam 55 about a week ago, and this is the first issue we've came across.
 

LameCat

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Hey there, I've been having the same issue. What did they say? I will call them on Monday
 
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