I have bought my first and second items from Gearbest and they will be my last. I ordered ( and paid for) a A118C on Nov.04 Although they indicate it was shipped on the 6th, it didn't leave until the 11th. Thai post now shows it is in country, although I still have not recieved it I ecpect it today or tomorrow. For a registered item to take 28 days to go from China to Thailand is a bit much when I have received regular post items ( non tracking number) by Ebay from China in 2 weeks or less. I suppose that if an item has to go between China and Thailand via Sweden that would account for it.
I ordered a second item (not dashcam related) on Nov.15 5 days later it was still showing "processing" so I contacted them. Received a fairly quick response that the item was now out of stock ( was in stock when I paid for it). They gave me 3 options:
Regarding item(s), we expect to receive the goods in 7 to 15 days.We have 3 options to offer:
1. We kindly ask you to wait. Once we received the stock from the vendor,we will ship your package immediately.
2. Change the item,please browse our website to find a similar item and send us the link(url) of the item you would like instead by replying to this message.
3. Cancel the item and we will refund you on your wallet for future purchase.
You will notice that there is no option for a full refund.
My advice....... avoid Gearbest.