[HELP] Live Preview in app frozen for video and photo mode

XxCisnerosxX

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I have the white xiamoi yi cam and the most current firmware 1.0.12

And even from when I purchased the camera it has had this problem while I try to live view through the app on iOS

It'll show me the first 1-3 frames maybe then the screen on the app will turn grey or green and stay like that

Has anyone encountered this?
 
try it from PC app, is it having the same issue?
 
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