HonestReview
Well-Known Member
- Joined
- Feb 9, 2019
- Messages
- 3,557
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- Sweden
I can understand this completely, but it shouldn't excuse the body shop from doing anything less than the best possible work. In my own business of home repairs, I've had to advocate for the homeowners a few times when the insurance company wanted to do a partial replacement of pre-finished siding, shutters, and what-not where it would leave a clearly visible difference in appearance. They generally accede to me doing things in the least noticeable way by replacing the whole area or all parts since it doesn't increase costs much. The whole idea of insurance is to cover you as much as is reasonably possible, and less-than-best work is never a reasonable option IMHO.
But do as you will with me hoping you don't have to go through this again
Phil
Insurance companies are a business, and there are there to make money. They'll deploy every tactic to minimize their liability and spend the least amount of money making a problem "right". Because they figure some people won't kick and scream if given an answer. Either by being unaware of their rights, unable to deal with it (elderly), or simply ignorant to demand more.
So if 1 or 2 people out of 10 take the "half assed" route, the agent saves the company money (cue those who do get promoted). Long story short, is don't just acquiesce at the first offer, and fight for proper repairs / compensation.
FYI: For auto repairs, many insurance companies will cut the person a check directly after doing an estimate. I.E. Raven takes his car to an adjuster, they estimate $3500 in damage, and then cut him a check. He decides where to take the car to be repaired, as insurance company is NOT allowed to steer you to a specific shop. If there ends up being another $1000 in damage upon inspection, the insurance company will issue a supplement in the remaining amount to the body shop for additional work.