iPhone won’t connect

[Wiley Thompson]

iPad with same app works great but iPhone 7 Plus will say its connected to the camera but the camera is still showing its not so cannot use the thinkware cloud app on iPhone,? Have restarted phone , deleted app. Restored app. Turned on airplane mode, off airplane mode, what else should I do? It’s a Thinkware u1000, just got, on iPad all I do is connect on app to WiFi and everything works, yes I turned off WiFi on iPad while trying iPhone.
Thanks

 

[caveman]

Did you try manually going into settings> wifi connecting to the dashcam and then opening the app and connecting via the app ?

 

[Wiley Thompson]

Did you try manually going into settings> wifi connecting to the dashcam and then opening the app and connecting via the app ?

Yes tried that a few times , thanks

 

[caveman]

Does the phone connect to the dashcam through settings > wifi ? It would be best if you can do a screen record and show what happens

 

[Wiley Thompson]

I’ll start on it again tomorrow, oh it is tomorrow Thanks

 

[Maddog1974]

Make sure Location & Local Network are enabled for the Thinkware Cloud App on that iPhone. Usually the issue...

 

[Wiley Thompson]

Make sure Location & Local Network are enabled for the Thinkware Cloud App on that iPhone. Usually the issue...

Hey thanks, got it going yesterday did a firmware update on camera, and it started working with my phone now ,before only on my iPad , don’t know why but it’s working for now
Thanks