I'm putting out a list of problems with the RC500S-2CH here for easier access in the hopes that other owners can join in the discussion and share temporary solutions for it. I can't believe I have to do this as a customer because this should have been DOD's job before releasing the product. Feel free to add/comment. Hardware; i.e. physical camera & connections What are the different sounds and beeps telling us? NO mention of them at all in the user manual. What I can deduce so far: 'Locking' sound – current recording is protected because a bump was detected? GPS lock? short single/double/triple beeps – what are they? speed trap warnings? GPS lock? Straight connectors for rear camera instead of right-angle ones? Packaging on box clearly shows right-angle connectors. Makes installation especially on the windshield extremely unsightly and annoying for the driver. Workaround: shift entire camera off the left of mirror by 5cm or so, camera will record slightly off-center but still accepable results Firmware; i.e. low-level settings saved on the camera hardware Need to provide option to allow X/Y mirror flip on top of 180º rotation options. Cable connectors exit to the right of the camera which means right-hand drive users have to live with cables jutting out behind the mirror or mount the camera upside down. Latter option is not possible without X/Y mirror flip in firmware. Software; i.e. iOS/Android app or desktop application Android (some, not all users affected?): start/stop record from app does not work – 'camera busy, stop recording on camera to change settings'. Camera needs to stop to change configuration settings. This is intermittent and sometimes I find myself able to change some of the settings before it locks out again. Workaround: turn off camera, pull out micro SD, turn on camera, connect WiFi, change configuration Android: screen does not go to sleep, ever. Battery drain is huge as a result The UI needs a lot of work to improve the visual consistency in general, the 4 or 5-screen tutorial to tell the user where to get to core configuration settings in the 'Camera List' page is not necessary if the interface design is cleaner and better organised Since the dashcam is screenless, then all options as published in the manual should be made available to the app for the user to configure. There's absolutely no excuse for that. Not the app developer's fault if the firmware does not expose those options via the API, but come on, DOD! Documentation, i.e. user manual Incorrect information for mounting rear cameras? Causing them to be upside down which has to be corrected in firmware option No information on how to decipher beep/sound codes Not all options shown in manual are actually in the actual app – speed units, gps logging, time-lapse, plate stamp, speed cam warning? Other parts of manual look like they were copied and pasted from a previous different DOD model?!