M10+ 2k Gyro Noise

kyoo

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Anyone else getting a noise like this?

It doesn't happen with the SJ5000x Elite - which uses the same mount, wondering if I have a bad camera. Have the latest firmware



Really disappointed with the two cameras I've bought from SJCAM...
 

TonyCams

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Which firmware version are you on?
 
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kyoo

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v 1.8 - jan 19, 2016
 
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kyoo

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well if this is abnormal isn't it possible it's a hardware issue? shouldn't i get the camera replaced first?
 
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kyoo

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bump - any ideas?
 

TonyCams

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well if this is abnormal isn't it possible it's a hardware issue? shouldn't i get the camera replaced first?
It could very well be. If you send a sound clip to our support team we can determine if this is normal or not, and if not, we can determine if firmware will fix it. Where did you purchase it from? You may want to contact your reseller and see what they say.

Thanks
 
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