David Markham
Member
- Joined
- Aug 28, 2017
- Messages
- 57
- Reaction score
- 48
- Location
- Blue Mountains, NSW
- Country
- Australia
- Dash Cam
- Thinkware Q800-Pro
I realise that this question may have been posted elsewhere already, but I felt it worthwhile to put it up again, consequent to an issue I had this afternoon with my local mechanic. Allow me to explain...
Earlier this week, I telephoned and queried with the store manager of my local NRMA MotorServe branch here in Sydney, whether or not I ought to deactivate my dashcam’s parking recording feature before checking the vehicle in for a scheduled service. (NRMA is a roadside assistance outfit, much like the AA in the UK, or ADAC in Germany).
Here, I was advised by the store manager with whom I have a good rapport, that I need not worry about the dashcam, as in his own words, “...(they) have nothing to hide...”.
I decided to deactivate the parking recording feature anyway, as the Thinkware U1000 is appallingly sensitive to even so much as a door being opened.
Upon picking up my vehicle after being serviced, I noticed to my chagrin, that the mechanic on duty took it upon himself to pull out the power connector from the side of the dashcam unit, and didn’t bother to reconnect it again.
Upon complaining directly to the branch manager, I was told apologetically that “...it was an accident during test-driving...(and that)... it wouldn’t happen again...”.
Not swallowing that line, I sought to get the NRMA’s official policy on the presence of dashcams in their workshops. Nobody but the store manager had anything to say on the matter, and so clearly, no such policy exists, or it’s an issue they would rather ‘keep schtum’ over.
Needless to say, it’s annoyed me to the extent that even a nationally recognised workshop with a reputation for high quality and service needs to be viewed with an air of suspicion.
I have read a number of unpleasant stories on this forum concerning unauthorised tampering of dashcams by mechanics, resulting in the corruption of SD-cards, or physical damage to the dashcam itself.
I would like to know what your thoughts are on this issue, as I am inclined to take the matter further with senior management.
Cheers.
David.
Earlier this week, I telephoned and queried with the store manager of my local NRMA MotorServe branch here in Sydney, whether or not I ought to deactivate my dashcam’s parking recording feature before checking the vehicle in for a scheduled service. (NRMA is a roadside assistance outfit, much like the AA in the UK, or ADAC in Germany).
Here, I was advised by the store manager with whom I have a good rapport, that I need not worry about the dashcam, as in his own words, “...(they) have nothing to hide...”.
I decided to deactivate the parking recording feature anyway, as the Thinkware U1000 is appallingly sensitive to even so much as a door being opened.
Upon picking up my vehicle after being serviced, I noticed to my chagrin, that the mechanic on duty took it upon himself to pull out the power connector from the side of the dashcam unit, and didn’t bother to reconnect it again.
Upon complaining directly to the branch manager, I was told apologetically that “...it was an accident during test-driving...(and that)... it wouldn’t happen again...”.
Not swallowing that line, I sought to get the NRMA’s official policy on the presence of dashcams in their workshops. Nobody but the store manager had anything to say on the matter, and so clearly, no such policy exists, or it’s an issue they would rather ‘keep schtum’ over.
Needless to say, it’s annoyed me to the extent that even a nationally recognised workshop with a reputation for high quality and service needs to be viewed with an air of suspicion.
I have read a number of unpleasant stories on this forum concerning unauthorised tampering of dashcams by mechanics, resulting in the corruption of SD-cards, or physical damage to the dashcam itself.
I would like to know what your thoughts are on this issue, as I am inclined to take the matter further with senior management.
Cheers.
David.