Never again Uniden

[AandS]

I recently purchased a Uniden dash cam (iGO CAM 320) and never again. In fact never again for any Uniden product.
It crashed after about an hour use and for a month I have been trying to contact them to get it repaired or replaced. They don't even respond to the contact section on their website.
Unidens are cheap, it is clearly a poorly run business and they cannot even provide basic levels of customer service. Go with better products and better run businesses like Garmin, Navman, GME etc.

 

[jokiin]

Just take it back to the retailer for a refund, the business transaction is between you and the retailer

 

[AandS]

Just take it back to the retailer for a refund, the business transaction is between you and the retailer

Thanks Jokiin for your reply but Uniden was the retailer in this instance.
I wish it was that easy and there was another company that I could deal with in this as in Australia most retailers are more than happy to refund at the place of purchase. Clearly not Uniden however. In fact its not a lot of money but its more so the principle than anything.

 

[jokiin]

You bought it direct?

 

[AandS]

You bought it direct?

Yep. via their online store.

 

[jokiin]

Wasn't aware they did that, have you called them or only using the contact form, maybe the form is busted, it happens

They're a big company and I can't see them dodging their legal responsibilities on purpose

 

[kamkar]

I had one of ther scanners once, worked okay, but in the end i got a modified dualband radio so i was able to talk on all the channels too.

Scared the living crap out of a friend once ( knew he was listening to police band )

 

[wozzzzza]

them 6 IR leds on the front of that thing, might illuminate the bug on your window and cause reflection, that's about it. low specs as well.