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I think the cloud service sucks, its extremely slow. No one will pay for this sh/t service.
I have a dr650gw-2ch, dr650s-2ch and dr750s-2ch and use with three free accounts. The design of the cloud service is grossly flawed in my opinion and I wrote to customer service about this. The free account should allow as many cameras as you want along with the overall limits of course. Also, when on the same network, (i.e. private IP is reachable), the cloud service should be bypassed with unlimited access which is far more efficient and obviously would be faster. Connecting to the built in WI-fi SSID or removing the SD-card is inconvenient. I should be able to start the car in the driveway, it connect to the home WI-fi and view the camera from a smartphone or laptop. Same thing for if the dash-cam is connected to a smartphone's built in hotspot. The cloud service concept that Blackvue have implemented is so far from being useful and considering the price point of their devices I expect more.