New iOS iPhone App Update released today (12th May)

Maddog1974

Well-Known Member
Retailer
Joined
Oct 22, 2015
Messages
608
Reaction score
296
Location
Colchester, Essex
Country
United Kingdom
Dash Cam
Thinkware U1000 Front & Rear with RADAR.
This should hopefully cure the App crashing issue when trying to download videos to your iPhone especially if your phone runs with the clock set in 12hr mode.

Any feedback gratefully received!
 

gpb

Member
Joined
Jan 12, 2017
Messages
85
Reaction score
12
Country
United States
EDIT2: Yes, it appears the card I was using (PNY) has failed. I can see the contents but attempts to write or format fail. I've started the RMA process.

Kinda wish the F770's error reporting was a bit clearer, it looks like the card failed in the past couple of days while my wife was using that vehicle.

EDIT: since posting the following I've done further testing and it may be that I've coincidentally suffered a failed card. When I put a different card into the F770 the app works. I'm testing the card now and will follow up further.


Original:

The updated app, v2.2.3, does not work with my F770 at all.

With my iphone 7 connected to my F770 via wifi, I open the app and toggle the wifi connection to on.
The F770 announces the smartphone connection, then the app throws the following error popup, then the F770 announces the smartphone disconnection.

I've rebooted, power cycled, changed from 12-hr to 24-hr time, etc. No change in behavior. I am now *completely* dead in the water in terms of connecting my phone to my F770.

Previously my phone worked just fine with my F770 even in 12hr time.

iphone 7, ios 10.3.1. F770 dual cameras, latest firmware.
File May 12, 12 55 25 PM.png
 
Last edited:

tallorder24

Member
Joined
Apr 16, 2017
Messages
33
Reaction score
8
Country
United Kingdom
Dash Cam
Thinkware F770 Front & Rear
I'll be polite here.

The updated app, v2.2.3, does not work with my F770 at all.

With my iphone 7 connected to my F770 via wifi, I open the app and toggle the wifi connection to on.
The F770 announces the smartphone connection, then the app throws the following error popup, then the F770 announces the smartphone disconnection.

I've rebooted, power cycled, changed from 12-hr to 24-hr time, etc. No change in behavior. I am now *completely* dead in the water in terms of connecting my phone to my F770.

Previously my phone worked just fine with my F770 even in 12hr time.

iphone 7, ios 10.3.1. F770 dual cameras, latest firmware.
View attachment 30881
Ive not updated mine yet. So can you not connect at all with the new update? I think i might hold off updating if there are issues.

Hold that thought, my iphone 7 automtically updated, but I have tried it on my F770 and everything still works. Cant see any issues at all.



dash cam version.PNG
 
Last edited:

gpb

Member
Joined
Jan 12, 2017
Messages
85
Reaction score
12
Country
United States
Hmm... I swapped to a different card and am able to connect to the camera.

I'd reformatted the card in the camera a couple days ago and it was fine, but looking at the contents it seems like something may have happened to the card.

The camera otherwise seemed to be operating normally, GPS light lit up and it'd start wifi just fine. I noticed this morning though it didn't say anything about incidents in parking mode, usually would claim one for me getting in.

So this may be a false alarm as for the app, but does suggest there's an issue with the app/camera in its handling of a card problem
 

SO750

New Member
Joined
Aug 10, 2016
Messages
3
Reaction score
1
Country
United Kingdom
The new app has stopped the user from taking downloaded videos off the iphone via itunes.
 

gpb

Member
Joined
Jan 12, 2017
Messages
85
Reaction score
12
Country
United States
Hmm. Never tried that. I just "Export to Album" and the videos show up in my Photos app, and flow to my other devices via iCloud if needed, though if I'm putting them on my phone it's to edit in iMovie on the phone and upload direct to Vimeo from there.
 
Top