My personal experience of claims through Amazon has been hassle-free, which is partly why I continue to do business with the tax-dodging effers.1 month to go and bought through Amazon so the 'too hard' light came on...
Remove the four small screws that hold the top half of the the top support on and remove top piece, gently ease out the gps module and remove the four screws that hold the base part to the main unit. This does not hold the two halves of the case together but it makes prizing it apart easier. Oh watch the black screws you remove the ones that hold the base to the main unit are slightly longer than those that hold the top part on.How do you go about opening it up. I have ordered a replacement battery to replace it with so just got to work out dismantlin now.
Had to put my marcus 5 in until I repair it. Good unit just a ball ache with all the cables to remove the unit when it's parked up
Yes , I know I have/had consumer rights etc and if it had been in the first few months I would have made more of an effort but I am quite happy to sort it myself especially as the odds are it will happen again with the next battery. I am a bit suspicious of their charging circuitry. You have to treat Lithium Polymer batteries a lot kinder than the old NiCads or even NiMH and if you just crudely apply a current limited charging voltage they will not last as long as they should.My personal experience of claims through Amazon has been hassle-free, which is partly why I continue to do business with the tax-dodging effers.
You're their ideal customer ... the product develops a fault within the guarantee period yet you try to fix it yourself ... if your efforts fail you cannot then claim under Guarantee as you're in breach of it's terms, conditions & limitations. Win-win for Amazon.
How long did yours last?Zaphod, I've searched in vain for these batteries. Can you tell us where you bought them from? Thanks.
If the battery is failing it won't save the last file properly. Take a look at the last file for each journey you've made with the cam and you'll see it's either not there or there's a damaged/unreadable file.Hmmmm. About 10 months. However it's now 14 months old so ineligible for a refund. I don't really mind the fact that the battery has gone AWOL if it just didn't go through the hideous routine of powering off/on/off/on/off/on/off every time I switch the car ignition off.