Go to Settings on the phone and then scroll down near the bottom where all the Apps are showing. Find DASH CAM and select that and make sure Location is set to 'Whilst using App or Always'. If the Location option isn't showing uninstall & reinstall the App and it should show. Then try again, should be fine!!Not fixed. Still unable to connect.
The Apple Update did interfere with Thinkware & Blackvue Apps too so i'm not surprised if it has messed up the Nextbase App too. Thinkware had the App update available after about 10 days, not sure about Blackvue though...I am having the exact same issue with the 522GW dashcam WiFi connection on my iPhone Xs. I am not able to receive the live video feed on the app. It will ask me to join the wifi connection “nextbase-522gw-2edd” and when I try to join I have no luck.
I have also gone to “settings” on the iPhone and then to “WiFi” and clicked on the nextbase WiFi network that is listed and entered the default password “12345678” that was in the manual and given to me from a rep that I spoke to and attempted to join, but then it returned with the message telling me that the password is incorrect. I have spent easily over 5 hours just on this issue alone.
Don’t have me get into my second issue regarding Alexa. Lol
I encounter the same problem with my own U1000 on occasion. That is, the WiFi connection has a habit of dropping out, and it's a royal pain in the arse getting it connected again.I have Thinkware U1000. DashCam shows have WiFi connection and Thinkware Cloud app shows Not Connected. If I turn off Personal Hotspot DashCam loses internet connection. When turn on personal hotspot DashCam reconnects to internet and Thinkware Cloud still shows Not Connected. Then after few minutes Dash Cam disconnects from WiFi. Then Dash Cam instructs to go to phone and connect to WiFi with Thinkware network. This is unacceptable. So____ DashCam and Thinkware Cloud app not communicating. Any solutions?
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