I just got a 7200, and it works very well - great picture, good GPS data. The problem is playback on the Lukas viewer - the video freezes every few seconds. (might this be related to GPS frequency?) I tried the 7200 viewer, as well as the one for the 7900; both do the same thing. If I watch the video file on another program, it plays fine, no hesitation or freezing. Any ideas?
I haven't a lot of experience with the Lukas 7200 Cuty as we have never actually sold the camera.
It sounds like your computer is not to blame if the video files are playing normally in external media players.
Unfortunately, there is not much I can suggest other than using an external media player to view your footage, and if at all possible using the Lukas viewer only for the GPS data, etc.
I will contact Lukas and let them know you are having the problem, and I'll ask my business partner Rob to re-create the problem on his Mac. However--
without the physical 7200 Cuty unit, we can't completely rule out the possibility that it's a software/hardware issue on your end.
Would it be possible for you to send us a video clip from the camera? [Samuel@calgarydashcam.com].