Hello, I bought this dashcam for my dad and he came to me with this problem. I can connect the camera through the app and the camera is working but when he plugs into the car or at home, light stays green and says, "Please insert SD card" This started with the 32gb class 10 SD card Kingston that I bought with it. Also formatted it to FAT32 when we got it. Now when I try opening the SD card on my computer, nothing pops up. I have 3 other SD cards and one shows up on the computer. I formatted that one to FAT32 and inserted into the dash cam.... Still green light stays on and repeats to insert SD card... Tried to update firmware but it does not read SD card so I can not update firmware. Tried to insert the other two SD cards and nothing. Suggestions?