Power Magic EZ won’t work

Ethover

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I recently purchased a new 2019 Honda Ridgeline Black Edition. I decided to pull the trigger on a dash cam, and went with a BlackVue 750S. While buying that, I went and also purchased the Powe Magic EZ.
I plugged it all in to test prior to installation, and could not get any power from the Powe Magic EZ. I tried the dash cam on the factory supplied cigarette power source, and it works. So I thought the EZ might be bad. Fast forward, I purchased another Power Magic EZ, and same issue. No power or light from the EZ.

Furthermore, I’ve tried both on a 2016 Honda Pilot, no power there either. Is there a setting or something I’m missing?

Any suggestions?
 
OP
E

Ethover

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Yes, on both devices, I started the vehicle.
 

jokiin

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Too many ¯\_(ツ)_/¯
that's the only other thing that should have been needed, if it still doesn't work then it sounds like you have a dud
 

M8TJT

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What two duds? Seems unlikely to me. A compatibility with car OBD socket problem seems much more likely to me.
 

jokiin

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Too many ¯\_(ツ)_/¯
What two duds? Seems unlikely to me. A compatibility with car OBD socket problem seems much more likely to me.
OBD as a protocol is not a standard, the connector is a standard though and they're only pulling power, that is always on the same pins, the odds of both his vehicles have faulty OBD ports seems pretty unlikely I would think
 

M8TJT

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Agreed, but almost as unlikely, but possibly more so, is two dud units. It must be one or the other.
 

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