Problem with audio xiaomi yi 4k Black

marcioveron

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Good Morning,
Let's see if I can find someone here to help me, I bought a xiaomi yi 4k and I'm having a problem with their audio, the audio just comes out a static sound, someone has seen or had this error?

how to solve?

Video demonstrating the problem.

sorry for english (google translate)
 

TwoBlues

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Good Morning,
Let's see if I can find someone here to help me, I bought a xiaomi yi 4k and I'm having a problem with their audio, the audio just comes out a static sound, someone has seen or had this error?

how to solve?

Video demonstrating the problem.

sorry for english (google translate)
Recommend opening a ticket with Yi on their website!
 

jokiin

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Dash Cam
Too many ¯\_(ツ)_/¯
You could try updating or reloading the firmware but that is more likely a hardware fault and will need to be replaced
 
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marcioveron

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You could try updating or reloading the firmware but that is more likely a hardware fault and will need to be replaced
I did it today, I'm going to return it to the seller for exchange, I hope the other does not have the same problem.
 

Jaygee

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My camera is doing the exact same thing.
The weird thing, is that it started a few day also.
I think it got a little bit of sand.
Did yours got sand?

Gonçalo Cabral
 
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marcioveron

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My camera is doing the exact same thing.
The weird thing, is that it started a few day also.
I think it got a little bit of sand.
Did yours got sand?

Gonçalo Cabral
I do not think so, because I had been with her a few days ago
send to exchange.
 

Jaygee

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I bought it almost a year ago, second hand...so no luck for me.
I've been doing some test and it picks more sound when I change the video settings.
The thing is that I use it to record my soccer matches with my friends in ultra-Wide...and in that setting I don't get sound, but when I change video sending I can pick some audio, but always with a lot of noise.
 
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