Problem with mobius camera

[fakeru]

Yesterday a new mobius camera arrived to me. I owned already I mobius camera lens A, I thought to a buy a new one lens C and replace the old one, but the old one would go at the rear of car, so I planned 2 cameras in my car.
I used the new camera for a a day, without no problems. Today I started to install both cameras. I run into some difficulties, never got both cameras working at the same time. For the new camera I thought to replace the battery with a super capacitor. Can't remember if it worked, but now no matter if I put, the battery back or the super capacitor, the camera it seems like doesn't receive power from a external source, weather it's the car charger or an external battery or even the computer. If I turn the camera on with the button it works ok. But I need the auto start on external power connection.
What is even more strange, it seems like the camera gives power through its battery and not receiving it. I connected the camera (turned off) to a the car charger that has a small blue led, and the led turns on ) I attached a photo of that.
I do the same thing with the old camera, and that doesn't happen...
I'm really sad now, I don't how to fix this...
Any ideas?

 

[Sabe]

Did you check with mSetup program that power setting is "both" ?

 

[fakeru]

Yes, I have the "both" option selected.
When I connect the camera to pc, it also won't start, so I have to press the power button in order to have connected to my pc.
When I take the battery out, the connection with pc is immediate. Same happens when I connect the camera to the car without battery, goes on, starts recording.
And it's not the battery wrong, because I tested it on the other camera, and it works fine.

 

[Sabe]

I see that can be tricky situation, you are not only one with your problem, looks like there is many more with you as you can read here, long list things to test.
https://dashcamtalk.com/forum/threads/mobius-is-not-recognized.3991/

 

[fakeru]

My problem is something different. I just found oo another forum that someone had the same problem as me.

I have a V3 with B lens, only 2 months old and used as an FPV camera. I used it yesterday and it performed faultlessly. Today it refused to boot up automatically when the USB is connected, either in the model or on the PC. I have it set to auto power up and auto record. It will not power up on connection, I push the power button and it will power up and auto record. I have to manually power down no, before it was set to auto power down.

I cannot reflash the firmware as the camera will not power down on its own when I disconnect the USB

Is this a Return To Retailer or is there a simpler fix?
Thanks in advance

I had a similar failure on one of my v3 test cameras. I sent it back to the developer for examination and the cause was found to be a failed
"reset" IC (see attached image). Possible causes for the failure were given as :

1. Components reliability issue – aging
2. SMT Processing issue (pressure control, static control)
3. Assembly Processing issue (pressure, static, voltage loading)
4. Issues in usage, testing (pressure, static, voltage loading – wrong pins connection

I don't know any specifics of the IC or any retail source for a replacement. I suggest contacting your vendor for a possible warranty resolution.