Twitchyboy
New Member
- Joined
- Jan 4, 2019
- Messages
- 16
- Reaction score
- 0
- Country
- United Kingdom
Hello all, is anyone else having problems with there 612gw from nextbase, I purchased mine from marlins about 6 weeks before they shut.
It has developed a fault where it constantly freezes and needs to have the reset button depressed.
I contacted nextbase customer services and they told me I was using the wrong memory card and they gave ma a link to Halfords for the correct memory card!!!.
This card has been changed and guess what I am still having problems and the help team at nextbase are useless!!!!.
I cannot return to store as Maplins are shut , I cannot find my receipt so nextbase will not honour the warranty , I registered with them when purchased with my email for the guarantee but they cannot find my details???? Convenient.
It seems to me there are a large batch of these that are faulty that nextbase are just turning there nose up to and will not do nothing about.
These are sold and are not fit for purpose!!!!!! In fact my wife’s £49.99 snooper one has been working fine for well over a year!!!! With no problems.
It has developed a fault where it constantly freezes and needs to have the reset button depressed.
I contacted nextbase customer services and they told me I was using the wrong memory card and they gave ma a link to Halfords for the correct memory card!!!.
This card has been changed and guess what I am still having problems and the help team at nextbase are useless!!!!.
I cannot return to store as Maplins are shut , I cannot find my receipt so nextbase will not honour the warranty , I registered with them when purchased with my email for the guarantee but they cannot find my details???? Convenient.
It seems to me there are a large batch of these that are faulty that nextbase are just turning there nose up to and will not do nothing about.
These are sold and are not fit for purpose!!!!!! In fact my wife’s £49.99 snooper one has been working fine for well over a year!!!! With no problems.